Contact us

Booking an Appointment

You can use the below form to get in touch and let us know your preferred appointment dates. After you have submitted this form, one of our team will review this and send you a confirmation email with your appointment time/date & details of what to do next. Please read the information on the form below and your confirmation email carefully.

Alternatively, for enquiries you can get in touch via email, phone, or via the 'enquiries' button, Monday to Friday. 

Collegiate Campus

You can find us at Hallam Active: Pearson Building - Sport Hallam, Broomgrove Rd, Broomhall, Sheffield S10 2BP (the postcode alone may direct you to the opposite end of the building, please use Broomhall Road entrance)

Please note parking around the area is pay and display and limited at peak hours. 

City Campus

You can find us in the Surrey Building: Pond Street, S1 2PP 

Please note parking around the area is pay and display and limited throughout the day. 

Upon booking you will be sent a confirmation email, with a link to pay for the appointment. If you have already registered your online account, and have been given a PIN, you can use the link below to complete your payment.

Cancellation policy

We understand that sometimes plans change, or there are reasons you cannot attend your booked appointment, however if you do need to amend or cancel your appointment we ask that you inform our reception team at least 24 hours before your appointment, so that we may offer this to someone on our wait lists. Failure to give 24 hours notice will result in the following:

If you need to amend or cancel please get in touch with reception as soon as possible:

Privacy Notice

Due to government and physiotherapy governing body guidance, all initial contacts must be screened for COVID and risk assessed for suitability for a face to face appointment. The booking form will ask you questions that will allow us to perform this in an efficient a manner as is possible. It is therefore important you complete all sections of this form, otherwise we will be unable to process your request for an appointment. By submitting this form you agree to SHU processing and handling your data. 

All in person appointments requests will be provisional until one of the therapy team have reviewed the information you have submitted below and risk assessed in line with government guidance.

What rights do I have to my data supplied: Click here to read SHU privacy notice.

Click here to access the SHU Information Governance Policy

Click here to access the SHU Physiotherapy Clinic Specific Privacy Policy

If we need to share your information i.e. with your G.P. or another medical provider as part of your ongoing care, we will only do so with your express permission on request to the physiotherapy clinic by yourself. Your information will not be shared with any third parties other than those previously mentioned and on your request only. 

All medical data records will be held for a maximum of 8 years if over 18 years of age since the last record of treatment, and 8 years after your 18th birthday, up to the age of 25, if under 18 years of age during treatment. See here for further information