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EDUCATIONAL ORGANIZATIONS MANAGEMENT SYSTEM
Mindanao State University – General Santos City is committed to delivering quality, inclusive, and learner-centered education through the implementation of the ISO 21001:2018 Educational Organizations Management System (EOMS). This international standard guides the University in enhancing institutional effectiveness, ensuring compliance with applicable statutory and regulatory requirements, and continuously improving academic and support services. Through ISO 21001:2018, MSU–Gensan strengthens its focus on learner satisfaction, stakeholder engagement, and evidence-based decision-making in support of its mandate to provide accessible, relevant, and transformative education.
EOMS Policy
Mindanao State University – General Santos City (MSU-GSC), as a leading institution of higher learning in Southern Mindanao, commits to providing inclusive, learner-centered, and quality education that fosters academic excellence, innovation, and social transformation.
In pursuit of this commitment and guided by the principles of ISO 21001:2018, the University establishes this EOMS Policy to ensure that its academic and support systems consistently meet the needs and expectations of learners, stakeholders, and society.
MSU-General Santos shall foster excellence through:
G – Governance and Leadership
Demonstrate strong leadership and shared governance to align all institutional efforts with the vision, mission, and Fostering Excellence Agenda of MSU-GenSan.
E – Excellence in Culture
Promote academic and ethical excellence in instruction, research, extension, and institutional management.
N – Needs and Expectations of Learners and Stakeholders
Identify, understand, and meet the evolving needs and expectations of learners and other beneficiaries through inclusive and accessible learning environments.
S – Standards and Compliance
Ensure full compliance with all applicable legal, regulatory, and stakeholder requirements, and uphold quality
standards in all operations.
A – Adequate Resources and Competency Development
Provide sufficient resources, infrastructure, technologies, and competent personnel to effectively deliver quality education and services.
N – Navigating Risks and Opportunities
Adopt risk-based thinking and continuous improvement approaches to manage change and enhance educational relevance and resilience.
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