Embedded Files
Personal Learning Devices (PLD)
Personal Learning Devices (PLD)
The PLD will be used in tandem with the national e-learning platform – the Singapore Student Learning Space (SLS) – as well as other educational technology to personalise and enhance students’ learning. This will also enable students to acquire digital skills and apply these skills as they navigate an increasingly digitalised world.
For students who purchased from 2024
*Click the logo for more info.
For students who purchased before 2024
*Click the logo for more info.
Lenovo's Warranty Period
3 Year Carry In Warranty + Sealed Battery Warranty + Comprehensive Accidental Damage Protection (Insurance)
2024 PLD Model:
Lenovo 300W - Warranty End 22 Mar, 23 May,12 Jul 20272025 PLD Model:
Lenovo 300W - Warranty End 07 Apr, 21 May 2028
Lenovo will be transitioning to a new service centre provider, Servlink, to enhance repair quality and customer experience.
Microsoft's Warranty Period
3 Year Warranty and 3 Year Insurance
2021 PLD Model:
Microsoft Surface GO2 - Warranty End 13 Jul 2024
Type Cover (Keyboard) - Warranty End 13 Jul 2022
2022 PLD Model:
Microsoft Surface GO3 - Warranty End 24 April 2025
Type Cover (Keyboard) - Warranty End 24 April 2023
2023 PLD Model:
Microsoft Surface GO3 - Warranty End 3 April 2026
Type Cover (keyboard) - warranty End 3 April 2024
Parents & Students are encouraged to report hardware device issues through Microsoft Online Assisted Support as it provides the convenience of Door-to-Door collection of the faulty device and delivery service of the replacement device at no charge. At the same time, you can also track the progress and status of your support request at Microsoft Online Assisted Support.
Microsoft Online Assisted Support: https://support.microsoft.com/oas
Lenovo Service Centre
Lenovo will be transitioning to a new service centre provider, Servlink, to enhance repair quality and customer experience.
Servlink Technologies – Lenovo Authorised Service Centre
Address:
2 Kallang Avenue #09-01, CTHub 1, Singapore 339407
Tel: +65 6817 1435
Service Centre Email: Svcctr@servlink.com.sg
Operating Hours:
• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 1:00 PM
• Closed on Sundays and Public Holidays
How to get there:
• By MRT:
The nearest MRT station is Bendemeer Station (Downtown Line). It’s about a 5-minute walk to CTHub from the station.
• By Bus:
Bus services 13, 23, 67, 125, and 133 stop near CTHub
• By Car:
CTHub offers parking facilities. Enter via Kallang Avenue, and parking is available at an hourly rate.
Microsoft Surface Device Service
Parents & Students are encouraged to report hardware device issues through Microsoft Online Assisted Support as it provides the convenience of Door-to-Door collection of the faulty device and delivery service of the replacement device at no charge. At the same time, you can also track the progress and status of your support request at Microsoft Online Assisted Support.
Microsoft Online Assisted Support: https://support.microsoft.com/oas
NCS - Microsoft Surface Device Collection Centre
Address:
80 Playfair Road, #07-12
Kapo Factory Building, Block B,
Singapore 367998
Operatiing Hours
Mon - Fri: 9AM - 5PM
Except on Christmas Eve & New Year Eve.
(Operation hrs: 9AM - 12PM)
Sat, Sun, PH & Chinese Lunar New Year Eve: Closed
For JC1 students who purchased from 2026
*Click the logo for more info.
Acer's Warranty Period
3-year warranty on manufacture defects
3-year insurance for accidental damage and theft which allows for 2 repairs or 1 replacement for accidental damage
2026 PLD Model:
Acer Service Centre
Location:
29 International Business Park
Singapore 609923
(1.1km from Jurong East MRT)
Help Desk Number: 6895 6278
Email: pldsvc.sg@acer.com
Opening hours:
Mon, Tue, Thu, Fri: 0845 – 1715
Wed: 0845 – 1945
Sat: 0900 – 1200
Sun and Public Holiday: Closed
Page updated
Report abuse