DMA Uninstallation & File Back Up for Graduating Students

Actions required

• Before the MOE DMA uninstallation (16 Nov 2026): Please ensure that all data on your PLD and school cloud storage is backed up (e.g. saved on a personal external and/or cloud storage) at least one day before the MOE DMA uninstallation. Data not backed up will not be retrievable in the event of data loss during the factory reset.

• On the day of MOE DMA uninstallation: Please ensure that the PLD is switched on and connected to the Internet for the entire day. This is to ensure PLD receives the factory reset command to completely remove the MOE DMA.

Important: Connect your PLD to a power outlet, or ensure it has at least 50% battery charge, to prevent any issues during the factory reset process.

• After the MOE DMA uninstallation:

You will need to perform a factory reset on the PLD if the factory reset command is not received on the MOE DMA uninstallation date. Please refer to Instructions for DMA Uninstallation (pdf) for instructions on conducting the factory reset and verifying that the MOE DMA has been successfully removed from the PLD. Please note that these checks should be done starting from the day after the MOE DMA Uninstallation

Your Student iCON Google Account (@students.edu.sg) and MOE M365 Account will be deactivated after you leave school.

Actions required (by 31 Dec 2026)

• Back up all important files from Google Drive, OneDrive and Microsoft Teams

• Save them to a personal Google account, personal Microsoft account, external hard drive or USB drive.

• Update any educational institutions, organisations or services that are using your *@students.edu.sg* email address.