PLD Info & Support

Hi students,

If your PLD is lost, damaged, or malfunctioning, please head over to the ICT Hub on Level 2. Our ICT staff will be available to advise you on the next steps. Please remember to be polite and explain your situation clearly so that we can assist you effectively.

You can also call our school-based helpline for assistance:

Phone: 6879 3969 (Ext: 106 / 109)

Office Hours: Monday to Friday, 8:30 am – 4:30 pm

Accessories & Warranty Online Portal (AsiaPac)

To purchase device accessories and check warranty status

You will need to "Register as a new user" in order to access the portal. 

*Please use your Student ICON email to register

To access the portal, click here

Accessories & Warranty Online Portal (AsiaPac)

To purchase device accessories and check warranty status

You will need to "Register as a new user" in order to access the portal. 

*Please use your Student ICON email to register

To access the portal, click here

Lenovo Service Centre 

For device issues, repair

Service Centre: Servlink Technologies – Lenovo Authorised Service Centre
Address: 2 Kallang Avenue #09-01, CTHub 1, Singapore 339407

By MRT:
The nearest MRT station is Bendemeer Station (Downtown Line). It’s about a 5-minute walk to CTHub from the station.
By Bus:
Bus services 13, 23, 67, 125, and 133 stop near CTHub

Service Centre Number: 6817 1435

Helpdesk email: Svcctr@servlink.com.sg

Operating Hours: 

• Mon – Fri: 9.00 AM - 6.00 PM 

• Sat : 9.00 AM - 1.00 PM

• Closed on Sun and Public Holidays

* Please note that students can choose to bring the device to school's ICT Hub for us to assess the issue first.

Accessories & Warranty Online Portal (Acer)

To purchase device accessories 

You will need to "Create your Account" in order to access the portal. 

*Please use your Student ICON email to register

To access the portal, click here

Acer Computer (Singapore) Pte Ltd

For device issues, repair

Service Centre: 10 Toh Guan Road, #05-06 (Lobby C) Singapore 608838

Service Centre Number: 6895 6278

Helpdesk email: pldsvc.sg@acer.com

For any service case, please first write to the email above with:
Subject header: MOE PLD <Student Name> <School> <Serial Number>
Content: School, Device model, Serial number, Brief description of problem, Person to contact and Contact number 

Operating Hours: Mon to Fri : 0845 - 1715
                                Extended hours:
                                  Wed : 1715 - 1945
                                  Sat : 0900 - 1200

                                  Closed on Sun and Public Holidays

Website:

https://secured.acer.com.sg/pld

(For buying of accessories)

Accessories & Warranty Online Portal (AsiaPac)

To purchase device accessories and check warranty status

You will need to "Register as a new user" in order to access the portal. 

*Please use your Student ICON email to register

To access the portal, click here