Theme 1: INTERNET

Problem: Slow Wifi Internet connection

Internet access in colleges is very important for teaching and learning today. However, the increase of internet access in colleges through smartphones, laptops and desktop computers has caused internet access in colleges to be slow. What might be the problem and how to solve it?

Theme 2:LANGUAGE

Problem: Misunderstanding of instructions given

Malaysia was once ranked 9th in the world for tourist arrivals. The Travel and Tourism Competitiveness Report 2017 ranks Malaysia 25th out of 141 countries overall. English is one of the best means of communication to ensure that every tourist feels comfortable and safe in our country.

However, sometimes there are situations where tourists are not proficient in English and only understand their mother tongue. How to solve this problem so that all the instructions given can be clearly understood?

Theme 3: DATABASE

Problem: Difficulty to determine the current stock.

Each matriculation college is equipped with a kedai koperasi. Students can live life on campus comfortably. Various necessities are sold here, ranging from stationery to the need for washing clothes and personal care. What is a problem is that there are urgent necessities or critical necessities which cannot be obtained in the kedai koperasi. This happens when the quantity of stock is insufficient, the goods arrive late from the supplier and the goods have run out and are not refilled within a long time. This problem often occurs because the cashier or kedai koperasi operator is not aware that the goods have run out of stock and cause shortage of supply. Therefore, a systematic way needs to be developed to trigger the operator that an item needs to be restocked as soon as possible or increase the quantity due to current demand.

Theme 4: INFORMATION SYSTEM

Problem: Handling of stocks, ordering and point of sale systems.

Mesra Mart is a grocery shop that sells all groceries needs. The grocery shop was started as a family business in 2018. Their first store was opened in Banting, Selangor. Until now they have 5 branches around Selangor. However, since the business started, they don’t have any Information System that handles their inventories, stocks and point of sale. For stock and order activities, it is done using a small stand-alone system such a Store Keeper’s System with a minimal function using a simple DBMS application program. Meanwhile, at the point of sale, the calculation is done manually or using a calculation machine by entering the price of goods and finding the total. As their business grows, their Managing Director, Mr. Akmal, thinks of having an automated Information System that can improve and upgrade their business to be more efficient. To realize this, Mesra Mart management refers to the Defcon Solutions, an IT company to help them. Mr. Hakeem, a System Analyst in the company was hired and given a task to handle this project. The Information System will have to automate all the necessary functions within a certain budget. As a starting point, Mr. Hakeem will study to come out with a convincing need to produce System Proposal. If you are in his place, what is the initial task you will do? As a person who is responsible for designing and developing an information system, identify the process / activities and all possible stakeholders involved to propose a system. The given diagram may help you to gain ideas.