Welcome to the MATCH! Our team is excited to work with you on your event and host your box office needs.
This document will give you some general information as well as some additional helpful tips for getting the most out of what we have to offer.

WHAT YOU WILL FIND HERE:

TABLE OF CONTENTS

BOX OFFICE BASICS

Contact Information

Hours of Operation

General Box Office Policy

TICKETS - Discounts, etc

Discount Codes

Complimentary Tickets

AUDIENCE COMMUNICATION

Ticket Confirmation Emails

Pre-show Scheduled Emails

Post-show Scheduled Emails

Cancelling or Postponing a Performance or Event

REPORTS

Weekly/Daily Sales Reports

Door List Reports

Post Performance Reports

WHO DOES WHAT?

Who to contact at the MATCH in the different departments.