Embedded Files
Hardware Minimum Recommendations
Hardware Minimum Recommendations
A Computer with the following:
8 GB of RAM
500 GB Hard drive
Ethernet port or wireless adapter
Web Cam (optional)
Microphone (optional)
Reliable Internet Access
Software Minimum Recommendations
Software Minimum Recommendations
Microsoft Office Suite 2013/2016
Compatible Internet Browser
PDF Viewer
Adobe Flash Player
Recommended Browsers
Recommended Browsers
Chrome is the preferred browser of Educational Technology Services although other browsers may be utilized. Please see Browser Recommendations below.
Chrome is the preferred browser of Educational Technology Services although other browsers may be utilized. Please see Browser Recommendations below.
The following browsers are recommended for the various tech components utilizing in online learning at Marywood. It is recommended that you always use the latest version of your chosen browser. If you're still having issues, check out the provided troubleshooting resources or Submit a Help Desk Ticket.
Brightspace
Brightspace
Chrome (preferred)
Firefox*
Internet Explorer*
Safari*
*Not all Moodle features may work
Bongo
Bongo
Chrome (preferred)
Firefox
TurnItIn
TurnItIn
Chrome
Firefox
Safari
Microsoft Edge
TurnItIn Troubleshooting
Assignment Creation (for Faculty)
*This is the general TurnItIn site support wizard. There may discrepancies between this information and our Moodle version of TurnItIn.
Brightspace Troubleshooting
Please contact ETS through the help desk.
Bongo Troubleshooting
Clear your cache (Ctrl/Cmd+Shift+Delete)
Recommended Settings
Recommended Settings
1. Enable Cookies
1. Enable Cookies
2. Enable Javascript
2. Enable Javascript
3. Turn Pop-up Blocker off.
3. Turn Pop-up Blocker off.
These settings are necessary for certain elements and activities that exist in Brightspace to function properly. Use the support links below for help adjusting any of these items within your browser of choice. If you are still having issues after having implemented these settings, please Submit a Help Desk Ticket.
Please whitelist the following domains:
*.youseeu.com – this provides access to the core Bongo product in general
*.amazonaws.com OR *.s3.amazonaws.com – this is needed for static content for pages (like stylesheets) and the recorded videos
*.bongolearn.com – this would provide access to our knowledge base, privacy policy, and other public facing information.
https://fonts.googleapis.com – this will provide access to the Roboto font used in our application since it uses Google Material Design.
**This process varies from browser to browser.
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