Educational Technology Services (ETS)

Welcome to the ETS Site!

Welcome, faculty members! The ETS site is a great way to access our current services, available online and face-to-face training, educational technology resources, and frequently asked questions (FAQs) regarding instructional technology and our learning management system (LMS), Brightspace.

To navigate this site, please use the site tabs at the top right of this page. Be sure to check this site often for upcoming events and training. Below, you will find FAQs and technical assistance links. Both sections will be helpful when you are looking to navigate and create in Brightspace, troubleshoot technical requirements, and place a ticket at the Help Desk.

The team at ETS plans to work diligently to create an environment that promotes collaboration and communication across the University. It is our goal to provide educational technology opportunities for faculty to ensure an optimized student learning experience. We strive to follow the mission and core values of the University as we acknowledge the importance of educating global citizens in a digital society.

Our team looks forward to working with you!


Dr. Kathleen Covey

Director of Educational Technology

Immaculata Hall, Terrace Level

ext. 6094

ETS Hours of Operation:

Fall and Spring Semesters

Monday-Friday: 8:30 am - 4:30 pm

*Please note the hours of operations and services follow the holiday schedule as seen in the academic schedule.

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You've got questions and we have answers! Be sure to check out our FAQs to troubleshoot issues regarding Zoom, Qualtrics, Google APPS, Bongo, and many more frequently asked questions!

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