Where Can I Get Help?
We all need a little help sometimes. Please click through the tabs below to see your options for getting help with homework problems, accessing technical support, and utilizing the support resources at CCSF.
Homework Help
If you are struggling with a homework assignment or anything at all, there are several ways for you to get help:
Watch an example video of a similar problem to see how it's done. Every lesson has multiple videos of example problems.
Ask for help in the weekly discussion forum. This is a great place to ask for help because everybody benefits from the answer.
Ask a classmate (via Pronto or by making a study group).
Ask me a question during our Thursday Zoom check-ins.
Ask our wonderful TA Dana a question during her Zoom check-ins.
Make an appointment with a tutor through the Online Math Lab.
Send me a message via WebAssign or Canvas. If you're struggling with a particular problem in WebAssign, it's best to click on the "Ask Your Teacher" button for that problem, so I can see the exact problem you're working on. Please include your calculations so that I can figure out where you're struggling.
WebAssign Help
If you need help with WebAssign, our Cengage representatives will be hosting office hours on Zoom to help you out! Information can be found below:
Dates: Monday through Friday
Times: 12pm - 2pm (PT)
Access via WebAssign Zoom Support
Additionally, the following options are available:
Call WebAssign Support at (800)354-9706
Or access WebAssign Chat Support
Canvas Help
There are several ways to get help with Canvas:
Call Canvas Support at (833)249-3993
Get help via Canvas Chat Support
Remember, you can log into Canvas by using the Canvas Login Link
Disabled Students Programs and Services (DSPS)
If you need classroom or testing accommodations because of a disability, or have emergency medical information to share with me, or need special arrangements in case the building needs to be evacuated, please send me a message so that we can discuss this as soon as possible.
Students seeking disability-related accommodations are encouraged to also register with Disabled Students Programs and Services located in Room 323 of the Rosenberg Library (415) 452-5481. Please see the DSPS website for more information and alternate locations.
City College Help
The CCSF Virtual Campus is full of fantastic resources including virtual counters where students can ask questions and get immediate answers. The resources include:
Student Chromebook Loan Program
Login help for My CCSF, student email, and more
Registration
Admissions and Records
Financial Aid
Academic Counseling
Student Health Services
Library
Tutoring
Career Services
DSPS
Immigration Legal Services
Food Resources
And so much more!
This is THE PLACE to get help with CCSF-related issues. See the link above to check out the Virtual Campus.
Reminder: If you can find what you need in these resources, please send me a message and I'll do my best to help get you connected with the resource you need!