Brighton Hospice

My Experience Working as a Hospice Care CNA

by  Ciara Johnson

Hospice Care

Hospice care is health care for terminally ill patients that are nearing the end of their life. It is focused on comfort, pain relief, emotional support, and family support. Terminally ill people have generally gone through a significant amount of pain and suffering in the progression and treatment of their illness. When a patient is put on hospice, there is a general understanding with the patient and their family that no additional life prolonging measures will be taken, and the focus is on improving quality of life. The end of someone’s life is often a very difficult time for them and their family, and can be stressful, emotional, and difficult to manage. The purpose of hospice is to make the end of life a smoother and more comfortable transition with comprehensive support for the patient and their family. Most hospice care is 100% covered by Medicare, Medicaid, and many private insurances, which is essential due to the overall financial burden of medical treatments and funerals. Dying people and their families deserve humanity and support, and hospice is a public health measure that addresses this by improving quality of life, access to care, mental health, financial distress, grief management, and reduces the overall personal and societal burden of death and dying.

Brighton Hospice

Brighton Hospice is an organization that provides comprehensive end of life care for patients who have a prognosis of 6 months or less left to live. Brighton’s mission is to provide physical, emotional, and spiritual care to patients and their families to improve the quality of life of a patient’s last months and promote comfort and dignity. The entire team includes nurses, CNAs, physicians, social workers, chaplains, massage therapists, music therapists, volunteers, and more. The company also puts a strong focus on creating a positive work environment for employees so that they can provide the best care for patients. Brighton has a very unique work environment, and was quite different from my previous experiences. Every person I met there was outwardly kind, compassionate, and supportive. Entering the space I immediately felt welcome and as if I very much fit in with the other employees. The offices were adorned with bright colors and open meeting spaces. Brighton scrubs were very bright colors including pink, aqua, and green. My experience with the company was largely positive.

My Role

As a Certified Nursing Assistant (CNA), my role was to visit patients assigned to me for the day and spend from 15 minutes to one hour with each patient. I would have a list of scheduled showers for the day and start by seeing those patients. We were required to be out in the field by 7:00 AM, and worked until we saw all of the patient’s on our schedule for the day. This could be anywhere from 12:00 PM to 4:00 PM. Visits included everything from taking patients to the bathroom, painting their nails, having conversations with them, tidying up their living spaces, feeding them, changing them, brushing their hair, putting lotion on them, going for walks, etc. We were also in charge of picking up and delivering supplies to patients including briefs, chucks, and soap. The majority of patients I saw lived in a nursing home or memory care facility, but there were a few people that I visited in their own homes. Every work day I went to somewhere between three and five different living facilities. Traveling between facilities was a challenge, as every place had different norms and environments. I had to navigate completing all of my patient visits, providing the best care that I could, while not stepping on the toes of facility staff.


Lessons Learned

Through this experience I learned a lot about the importance of hospice care and the public health issues involved with it. Visiting many different long term care facilities gave me a new perspective on issues pertaining to nursing homes and elder care. In particular, I noticed that the more money one is able to spend on living in a facility, the better care they received. The nicer, more expensive facilities had more staff that were paid better. There was a noticeable difference in my interactions with staff that were paid well and not overworked. They were much more openly enthusiastic and friendly, and they were always very willing to help me and answer any questions. In addition, there were more activities, outdoor spaces, and better food available for residents. The disparities were so clear to me, and made me reflect on the general disparities in quality and access to health care in the United States.

My time at Brighton also taught me about the value of end of life care. Despite the inherently sad nature of hospice, I was able to see the peace that it brings to both the patient’s and their families. It gave me a new perspective on death and dying, and helped me see it as a natural part of life that will happen to all of us.

References

About Brighton - Hospice Care. Brighton Hospice Services. (2021, October 19). Retrieved from https://brightonhospice.com/about-us/

Hospice is a good thing - Joel Sund. YouTube. (2018, August 29). Retrieved from https://youtu.be/WREKzlG4R9Q


Ciara Johnson

My name is Ciara Johnson, and I am a neuroscience major with a chemistry minor and CGH concentration. I am originally from Laramie, Wyoming, and in my free time I love to bake, dance, and hang out with my cat Amada. I currently work as an ER medial scribe, and my hope is to eventually go to medical school! My education in community and global health has been instrumental in helping me understand health care from a broader level, and I hope to carry this knowledge with me throughout my career.

Image Credits:

About Brighton - Hospice Care. Brighton Hospice Services. (2021, October 19). Retrieved from https://brightonhospice.com/about-us/

Brighton Hospice Careers and employment | indeed.com. (n.d.). Retrieved April 16, 2023, from https://www.indeed.com/cmp/Brighton-Hospice