Lush will never conduct or commission animal tests. Furthermore we will always choose to buy ingredients from suppliers who do not test on animals. Where there are laws and regulations which make non-animal testing difficult or impossible to achieve, we will challenge and campaign for true cruelty free legislation in all markets.

Only vegetarian ingredients will be used in products. We also commit to ensuring that there are always some vegan options in our range.

We commit to paying the proper amount of tax on time in all countries where Lush operates. A copy of our current written tax policy is available on request.

Lush actively campaigns on the issues of Animal Rights, Human Rights and Environmental Protection.

All Lush licensed territories are expected to campaign at least once a year on one of the core values through their shops and website.

Lush commits to exceed government minimum standards of staff wages and conditions in all countries in which it operates.

Our statement of intent ‘All are welcome, always’ is our guiding principle on diversity and inclusion for staff and customers, where we hope to always be a place that embraces everyone.

Lush will always aim to employ and promote people on the strength of skills, abilities and potential without prejudice or discrimination of any type.

Lush will contract regular third party audits of its Animal Testing Policy, its ethical and environmental practices as well as regular business audits.

Lush believes it’s a part of the natural world, therefore its impact – be it through the ingredients we use, the way we manufacture and transport goods or how we generate energy – must give back more than it takes.

We believe fair trade is a trading partnership based on dialogue, transparency and respect that seeks greater equity in international trade, engaging actively in supporting producers, awareness raising and in campaigning for changes in the rules and practices of conventional international trade.

Lush believes in the right to make a profit, but when making major business considerations and adjustments, all aspects of Lush’s core values will be discussed and kept in mind.  A balanced Lush business will always try to find profit whilst upholding the core values.

We aim to have an innovative, effective range of products produced by hand using fresh ingredients with an end goal of completely eliminating the use of synthetic preservatives.

Our goal of minimising the use of packaging means that we will always strive to invent and perfect naked products.

Lush will always endeavour to behave with an ethical conscience in our ever-evolving digital estate. We embrace open-source technologies in everything that we design, build and release. We give back our research and code to open communities. We commit to using conflict material free commodity hardware that has high output but a low energy consumption powered by renewable green energy across the group, where possible. We ensure that all of Lush’s staff and customer data is encrypted, secure and transparent. Our customers and staff have the right to know what information we hold about them.

The past reliance on fossil fuels and nuclear for the world’s energy needs has caused problems. We will seek out and favour advances in new energy sources and solutions as they become available.

If we can’t make everything naked, then the next aim is to ensure that those products that do need packaging use the best and most innovative minimum impact, recycled or reused materials that are available.

Lush will always seek to challenge itself over all its uses of the world’s resources. We aim to reduce and minimise our impact with policies that meet the needs of a changing and constantly evolving world situation. We will challenge and target ourselves in areas such as air transport, energy use, materials into landfill, recycling rates, pollution and waste outputs.