Tested Material: All Vocabulary Terms, Sections 1-3 Review Questions and chapter content.Know the Steps of the Communication Cycle and how they are related to one another. Why is it important to avoid ethnocentrism in public speaking? What is stage fright? Be able to describe some ways you can overcome it. Be able to describe the similarities and differences between intrapersonal and interpersonal communication.
Learning Objectives: After completing this chapter, you will be able to do the following.
Identify and analyze the ethical and social responsibilities of communicators.
Identify the components of the communication process and their functions
Explain the importance of effective communication skills in personal, professional, and social contexts.
Recognize your audience as an important element in building responsible communication skills.
Realize the importance and impact of both verbal and nonverbal communication.
Chapter Outline:
1. What is Communication?-Section 1
2. Laying the Proper Foundation-Section 2
3. Building the Proper Motivation-Section 3
Academic Vocabulary: responsible, epitomize, mesmerized, flippant, reciprocal- Define!
(Practice Set and Sample Tests can be found on the Speech Chapter 1 Key Term Flashcards Link above.)
ethics
communication
sender
message
receiver
feedback
communication barrier
written communication
oral (or verbal) communication
nonverbal communication
symbol
intrapersonal communication
interpersonal communication
oratory
rhetoric
orator
logical appeal
emotional appeal
ethical (personal) appeal
dialogue
motivation
stereotyping
Section 1: Assessment Questions
Few things can help an individual more than to place responsibility on him, and to let him know that you trust him.-Booker T. Washington
1. The five major parts of the communication process are:
1.
2.
3.
4.
5. Interference- (We discussed this one in class. The book just lists the first four.)
2. A responsible communicator works to eliminate communication barriers. One communication barrier is attitudinal. Name the other four, as given in your text.
3. Another name for oral communication is _______________ communication.
4. Critical Thinking
Nonverbal communication often refers to the attitude you give off to others.
What are five positive nonverbal characteristics?
What are five negative nonverbal characteristics?
________________________________________________________________________________________
Section 2: Assessment Questions
1. This section talked about the value structure foundation. What are the three essential elements that make up this foundation?
2. What type of communication involves your having a conversation with yourself? What type is a one-on-one with someone else?
3. What is the name given to the "art or study of public speaking?"
4. Which of Aristotle's appeals draws an audience because of sound logic and reasoning?
Critical Thinking
5. University of Minnesota professor James Norwood wants to teach his theater survey course by email. However, university officials frown on his plans, saying that students need to be taught by a "live" instructor giving "live" instruction.
What might be the harm of teaching by email?
What part of the communication process is lost when teaching is totally technological?
6. Audiences can often make things tough for a speaker.
How is it that an audience can often make or break a person's ability to be a responsible speaker?
What can you do (as the speaker) to get off to a good start with your audience?
______________________________________________________________________________________
Section 3: Assessment Questions
1. What is the word that means "the desire that causes a person to act"?
2. When you label people without first getting to know them, you are unfairly ____________ing them.
3. In the communication breakdown section, Michael B. Green learned that "a red rag" or a _________________, had nothing to do with the internal makeup of the person who was wearing it.
Critical Thinking
Stereotyping is a problem that affects all of society.
Describe some instances in which people can unfairly stereotype others.
What is the answer to the problem of stereotyping?
Conversely, are there stereotypes that may prove beneficial for the person(s) being stereotyped? Explain.