The Outreach module allows you to create a record that you can add time and documents to, affiliate organizations with, and assigned users to, but that is not a case. Some of the more common uses include recording community education events, lobbying efforts, internal and external working groups and tabling or other publicity.
Some agencies also use the outreach modules to record clinic events where there are no specific time slots for a clinic participant to meet one on one with an attorney.
If your agency is going to use the Pro Bono Obligations tool, you will track the CLE sessions that create the obligation through the outreach module.
Typically, the default outcome creation process includes a name, an outreach type, presenters, location, organizations and attendees. However, you can remove any of these, add other fields to capture additional information and create branch logic to hide or display various fields.
If you do have a program that conducts clinic events where there are specific time slots dedicated to participants meeting with an attorney, you may want to consider the clinic module. While this module takes more time to set up for each clinic, it will allow you to create or assign a specific intake process to that clinic (ensuring you collect the correct information for that clinic), schedule multiple appointments for attorneys and participants during one slot, and schedule a clinic participants right from the case profile.