Charger Damage or Loss is NOT covered by the service fee you have paid. Cost to replace is $40.
How to replace your charger:
1. (NOTE: This is not an option during COVID) Bring $40 cash (exact amount - we can not make change) to the office to pay the fine. Then take your payment receipt to the library for a replacement charger.
2. Email me susan.mannas@leanderisd.org that you would like me to set up a district EdPay payment so you can pay online.
3. You can purchase one from our vendor, CDW-G, To receive discounted District pricing please use the following link. Please choose this option: REPLACEMENT LVO THINKPAD 45W AC ADAPTER
https://www.cdwg.com/shop/custompages/default.aspx?CustomPageKey=6BD4EE0F22A34E189E1F9F587211F7A0
Please do not purchase from another party such as Amazon. These chargers may have different hz, generic chargers can damage the computer. Please purchase this specific charger from CDW-G only.
Below is what is and is not covered under the service fee:
What Does the Support Fee Cover?
Each device comes with support, maintenance, and Accidental Damage Protection (ADP). The maintenance and support fee covers the following items:
the device useless
additional cost to student/guardian
• Software updates for improved learning, functionality, and security
• Technical support, including replacement of defective parts and help
resolving technical issues
What’s Not Covered with the Support Fee?
The following items are not covered under the support and maintenance fee:
• Intentional mistreatment or vandalism
• Cosmetic damage
• Repair or maintenance of any items not provided with the device when it was
originally handed out
• Replacement of any ancillary items such as power adapter, case, etc.
• Loss of any data contained on the device
keep data in the designated network locations to ensure access if the
device is lost, stolen, or damaged