Frequently Asked Questions

Frequently Asked Questions

How do I set Adobe Acrobat as my default PDF Reader and Google Chrome as my default web browser?

• • • • • Information about setting laptop defaults can be found here.

How do I set my laptop screen to extended, duplicate, or project on only one screen?

• • • • • Information about display options can be found here.

How do I display my laptop screen on the Promethean Board?

• • • • • Information about displaying to the board can be found here.

I need to back up the files saved on my computer. What can I do?

• • • • • The Google Drive app has been installed on all teachers'  devices. For more information about Google Drive app can be found here.

I want to save my files from Google Drive onto my computer. What can I do?

• • • • • You can use Google Takeout to save your Google Drive files. Information about Google Takeout can be found here.

I am experiencing issues with Google Chrome and was advised to clear my cache. How do I clear my cache in Google Chrome?

• • • • • Information about clearing your cache in Google Chrome can be found here.

I have been experiencing issues with Google Chrome and was advised to enable cookies. How do I enable Cookies in Google Chrome?

• • • • • Information about enabling cookies in Google Chome can be found here.

How do I update my staff webpage?

• Information about updating your staff webpage can be found here.

My students cannot access and/or upload assignments in Schoology. What can I do?

• • • • • Information about troubleshooting Schoology assignment errors can be found here.

My team taught Schoology courses have been linked. However, I now have two courses for the same class. How do I archive the unused Schoology course?

• Information about archiving unused Schoology courses can be found here.

I want my Schoology assignments to automatically sync to Phoenix Gradebook. How do I do this?

• Information about syncing Schoology and Phoenix Gradebooks can be found here.

How do I ensure my gradebook adheres to the LCPS Gradebook Policy?

• Information about weighting your assignment categories in Phoenix Gradebook can be found here.

An online video that supports my instruction is blocked. Is there any way around this?

• • • • • Blocked content can be viewed through MyVRSpot. Information about posting a video to MyVRSpot can be found here.