Benefits, Wellness & Further Training Opportunities for Advancing MOA Skills
Your clinic may provide an education allowance to offset the cost of ongoing training & development related
to your role. Below are a few options for MOA-related continuing professional development courses.
Retention
Employee Retention> - This document provides tips and tricks, " Stay Interview" questions, links to lots of articles, a few books and more! It may be added to periodically, so check back!
Work Environment Best Practices> Some ideas that highlight a clinic environment that your staff want to work in. Focus on what is achievable and work towards that which may be out of reach at this time.
Wellness
Mental Health First Aid>
A virtual training program on a regular basis at various times of day. Cost ranges from $125-$225 depending on format.
Courses
Medical Terminology> - provided by Alison Courses - Free
Medical Terminology> - provided by Red Cross
Medical Terminology> - provided by Universal Class
Reprocessing in Community Health Care Settings Course> - Online course containing 9 modules, 20-30 minutes each (free)
Privacy Training> - Online, self-paced course, 1-hour (free)
Introduction to Common Medical Conditions>- provided by Alison Courses - Free
Wound Management>
An online, 14-week certificate program. Cost is $1,275. There is no application process and intake in ongoing.
MOA Panel Management>
FPSC offers medical office staff the opportunity to take the Panel Management for Family Practice program through the University of Fraser Valley. The program consists of seven modules with a final capstone quality improvement project implemented in-practice. It offers practical, skills-based training designed to meet the competencies of a panel manager, including basics of the patient medical home and primary care network, empanelment, registry-based care, pro-active and preventative care. The program runs two cohorts per year with start dates in September and January.
Next course: September 6 to December 13 (Wednesday evenings). Apply for the course (Deadline: Friday, August 11). Visit the FPSC website for more information about panel management.
MOA Certification Programs
Okanagan College>- Online. Watch a program info session here: MOA Program info video>
BCIT>- Online. This program is offered on a course-by-course basis, allowing you the flexibility to choose the number of courses taken each term.
Please discuss your development goals and training plans with your clinic manager before proceeding.