Primary Health Care Training Modules
Training resources to help MOAs develop a strong foundation & contribute their best.
Onboarding refers to the processes by which new hires are integrated into the clinic. It includes activities that help new MOAs complete an initial orientation, receive general role training & learn about the clinic's structure, mission & values.
MOA Training Guide
The MOA Training Guide> includes most of the modules below within one document ~ Or click the quick links below for individual topics/modules
Office Basics Module
Privacy & Confidentiality Module
Privacy Training> - Online, self-paced course, 1-hour (free)
Navigating Kootenay Boundary Health Care System
Medical Terminology Training Options
Patient Care Module
Workplace Harassment Training
Harassment & Violence in the workplace online course> Courses start $39.95, there are others available through this site that may be of interest.
Equipment Sterilization
of reusable medical equipment/devices in health care settings
Reprocessing in Community Health Care Settings Course> - Online course containing 9 modules, 20-30 minutes each (free). Will need to register for a free account with Public Health Ontario to participate, recommended by Nelson Medical Clinic.
Hand Washing Information & Training
WHMIS
Free Online WHMIS Course> Workplace Hazardous Materials Information System,
EMR Training Videos & Manuals
Further EMR training to be added as soon as we have them available!
Multiple EMR Training Videos on Family Practice Services Committee YouTube channel> - Osar, Profile, Med Access & Accuro
Profile *These trainings are for Profile used by private clinics, not IH
Intrahealth Profile Level 1 Training Video> - Introductory Profile training session for KB clinics by Profile expert. Recorded October 2022
Intrahealth Profile Level 2 Training Video> - Intermediate Profile training session for KB clinics by Profile expert. Recorded January 2023
Intrahealth Profile Level 3 Training Video> - More advanced Profile training session for KB clinics by Profile expert. Recorded June 2024
Quick "How To" Profile training videos (3-12 minutes each):
Profile EMR Orientation Videos, six topics> - Appointments rules & blocking, schedule, cover tools, patient records, external providers
Profile EMR Orientation Workflow 1: Before the Patient’s Visit>
Profile EMR Orientation Workflow 2: Reviewing a Patient Summary>
Profile EMR Orientation Workflow 3: Documenting a Patient Visit>
Med Access
Quick 3-5 minute "How To" Med Access training videos:
Med Access EMR Orientation Workflow 1: Before the Patient’s Visit>
Med Access EMR Orientation Workflow 2: Reviewing a Patient Summary>
Med Access EMR Orientation Workflow 3: Documenting a Patient Visit>
Med Access EMR Orientation Workflow 4: Ending a Patient Visit>
CHR
MediTech
Introduction to the KB Division of Family Practice,
PCN, & Patient Medical Home
KB Division of Family Practice - Who are they and what do they do>
PCN Dashboard - Please email Amy Allcock for access as the Dashboard is not a public facing website aallcock@kbdivision.ca. It is worth the email, full of current regional stats, resources including a list of all KB clinics, links and more!
Further Onboarding Resources