Jobs and Careers

Employer and Employee Responsibilities

A job is a position one holds for pay. The job may or may not be related to personal preferences, plans, or long-term goals. The person or company that hires you has certain responsibilities as your employer, and you have responsibilities as an employee.

The basics of a job are that

Employer’s responsibilities. Your employer or supervisor should

Your basic responsibilities as an employee are

Getting Along with Your Boss and Co-workers

You may find the ideal job, working with friendly, pleasant colleagues and a responsive, supportive supervisor. More likely, once you start working, you will find some pleasant people and some more difficult people. For your own success, it pays to do your best to get along with your boss and co-workers, even difficult ones. For ideas about how to manage these personal difficulties, see Boundaries and Relationships and Communications Skills.

Career Planning

A career, as opposed to a job, is an occupation or profession that you hold for the long term, although in today’s swiftly changing world, many people have several careers. Because people are more likely to do well and be happy in occupations that suit their personalities, career choices may make a critical difference in your life.

Some people enter on careers by chance or happenstance. You may take a job because it’s a job and you need the income. If you find that it suits you, you’re likely to stay with it as time goes on. Other people have clear ideas about what careers they want. But many people don’t have a strong pull or commitment in any direction. For those people, and for people who dislike their work and want a change, the first step is to learn more both about possible careers and about themselves.

There are multiple career-advice sites on the Internet. Many sites are commercial and will want you to pay for their services. The few listed below are free or low-priced, but far from the only options.

You can find local sources of guidance about choosing a career at a U.S. Department of Labor-sponsored Web site, as well as through the other options listed below.

Identifying Your Aptitudes and Preferences

Information about yourself can help you choose a career. Are you

There are careers for all these types—and many more.

The process of learning about yourself is called a self-assessment. Self-assessment not only may help you discover what occupations you are most likely to find satisfying and rewarding; it also might help you learn who you really are, particularly if you have spent many years in a cult or high-demand group where your natural talents and preferences were suppressed to serve the interests of the leaders.

You can find free career aptitude assessments at many sites, such as

What Career is Right for Me, which offers general insights about careers that might suit you, or CareerColleges.com, which directs you to various schools that offer the required courses.

For a small fee, you can also use a self-directed test form. The basic Form R is written for people who read at ninth-grade level; or you can use the Form E, designed for people who have limited reading skills. There is also a Spanish-language version.

You also may be able to find free career counseling through your state or local employment services.

Learning About Possible Careers

You may have an idea about what kind of career you would like, but not know much about the specifics. Or you many have several different possibilities in mind—jet engine mechanic? teacher? long-distance truck driver? Before you make a decision, you will need to find out

If you have thought about particular occupations and want to know more about them, a good place to look is the government’s career guide to occupations . There you can find information about

As always, the more information you can collect, the better off you will be. If you have friends or acquaintances in occupations you are interested in, ask them

For some occupations, you may be able to begin work in the field with few qualifications, giving yourself the opportunity to find out how doing that work feels from the inside, and getting additional job training or credentials while you work.

Making a Career Decision

Although it is important that the career you choose is one that you will enjoy, several other considerations should go into your decision:

Some careers are extremely difficult to break into, or are unlikely to pay enough to live on. Musicians, for instance, often find they must hold jobs in other fields and treat music as a hobby or part-time job.

While you will probably benefit from the advice and experience of people who know you well, it is critical that you make your own decision about a career. It may be an easy and obvious decision, but

Take your time, think it through, and, if possible, try a related activity before you commit. Hopefully, your decision will lead to a rewarding career.

Finding a Job

Finding a job may be easier or harder depending on where you live, your skills and experience, and the general state of the economy. How long and how carefully you look for a job also is related to the kind of job you are seeking.

A good place to start is a site sponsored by the U.S. Department of Labor, which offers comprehensive information about all aspects of job-seeking, including local offices throughout the country where you can

Not all centers have all services, and for some services you will need to make an appointment in advance.

If You Need a Job Immediately

You can find a good description at Link Staffing.

Although jobs like these may require only a simple application form that you can fill out on the spot, it helps to prepare a resumé beforehand. Basic information about your qualifications and previous employment is then readily at hand, and you can just copy it on the company form, rather than trying to remember it all under the pressure of someone waiting for you to hand it in. You can use the chart, Information for Prospective Employers, to assemble the information you will need. It’s also important to prepare references ahead of time.

Jobs to Avoid

No matter how urgent your need or how tempting the money, it’s wise to avoid certain jobs:

Finding a Long-Term Job

If it takes a long time to find the best job you can, don’t get discouraged. Although you may have good skills and experience, circumstances that are beyond your control may result in a long search, and require dozens of contacts to land a job.

The first step is to find an opening that fits your needs and capabilities. Here are some of the many ways to find job openings:

Networking

Be sure to let friends, relatives, and acquaintances know you’re looking for a job. One of the best ways to find a good job is to get a tip from a friend or family member who

If you have left a cult or high-demand group, you may be in touch with former members who can help, or there may be family members outside the group who know of openings. The crucial point here is that they must know you and know you are looking

To be sure you are making as many networking connections as you can, it will help to keep a list of everyone you contact, along with the date you contacted them, what kind of contact you made (phone, personal, email, etc.), and any response you receive.

Your first networking contact might be in person or by phone. You can then follow up with an email or postal letter stating your interest, skills, and qualifications. Even people who know you well will find it helpful to confirm what they already know, and perhaps learn some things they didn’t know. They can forward concise, written information to anyone they think might be interested. Doing this will be even easier if the information is in a single letter devoted only to this subject, so your networking connection can simply forward the whole thing.

Here is a sample networking email or letter.

Whether you send this as an email or a postal letter, it’s important to include full contact information in the body of the letter. If you send it as a postal letter, you can use the business form described in Cover Letter.

Networking contacts may suggest people you can contact on your own, using their name as an introduction. In that case, you can send a letter to the contact suggested, enclosing your resumé, explaining the connection, and asking for information and ideas about finding a job. See a sample of this kind of letter.

It’s a nice courtesy to send a copy of this letter to the person who suggested the contact (remember to show their name as a “cc” at the bottom of the letter). Whatever the outcome, remember to let your networking person know you have followed up, and thank him for the introduction.

“Help wanted” notices

Online

There are many ways to hunt for a job online. Although the Internet should never be your sole method of job hunting, it offers a trove of information that can help you learn about openings in your area, salaries and working conditions, and other details. You can get access to a computer through your local public library (see Getting Information) if need be. You might want to try several or all of the following:

Most of these sites also offer advice on resumé writing and other aspects of the job hunt. Since they earn their money through advertising, you will need to check in advance whether an offered service is free, or what it charges.

Freelance jobs

Freelance jobs for people who want to work as independent contractors are also an option. Because many of these jobs are part-time, or can be done from home, freelance work offers possibilities for students or at-home parents. They may be a good way to get a work history and some experience in your chosen field.

As a freelancer, you work independently, generally on a project-by-project contract basis.

Online freelancing sites

You can find listings for freelance jobs in many of the places cited above.

In addition, however, you might want to check out some of the Web sites that are dedicated to freelance work.

Applying for a Job

Applying for a job involves many steps. This section discusses the process, including how to prepare an effective resume and related cover letters, and how to practice for and conduct successful interviews with potential employers.

The Hiring Process

When you find an opening that

the next step is to apply. Depending on the type of job, local custom, and the particular company or agency involved, hiring can be

Prospective employers often search the Internet for information about an applicant. Before you start your job search, check online for any intemperate outbursts or inappropriate postings you might have made to social networking sites, and remove anything you’d prefer a prospective employer not to see. Check for personal information, like your credit rating, and be prepared to explain unfavorable reports.

Organizing Essential Information

Some jobs, especially entry-level jobs, don’t require a resumé, but simply an application form. The information you will need for a job application, a resumé, or a job interview is very similar, so it will help to prepare and organize the essential information outlined below, whatever the process.

Thinking systematically about your knowledge, skills, and experience may also give you insights into your own talents and preferences.

This table lists briefly the kinds of information prospective employers will want in each situation. A more detailed description for each item follows the table.

Information For Prospective Employers

Name

This usually means first, middle, and last names. A job application form may ask you to designate whether you are Ms., Mrs., or Mr. In a resumé, don’t add these honorifics to your name.

Mailing Address

Street and number, city, zip code, and state. Remember to put an apartment number if you live in an apartment, and “c/o” if you are staying with someone whose name is different from yours; otherwise, the mail carrier might not deliver it.

Email Address

Though not absolutely essential in all walks of life, an email address is important to facilitate communications in many lines of work. If you have access to a computer (see The Public Library), you can subscribe to one of the several free email services, such as Gmail, Hotmail, or Yahoo Mail.

Phone Number

If you don’t have a phone, try to find a friend or relative whose number you can give a prospective employer, so you can receive phone messages.

Social Security Number

Most job applications will request this information, but protect your confidentiality by leaving it off your resumé. Circulation of job applications is controlled within a company, while your resumé may go off to dozens, if not hundreds of unknown people and places. If you don’t have a Social Security card, see Documents and Papers for information about getting one.

Photo ID

If you are asked to submit a photo with an application, get a small “passport” photo taken at a camera shop, unless “ID” is specifically requested. You are more likely to need the ID at a job interview or just before you are actually hired. Information about getting a photo ID is in Documents and Papers.

Proof of Eligibility to Work

Employers must confirm that their employees are legally in the country and entitled to hold a job. U.S. citizens can use a passport, birth certificate, or naturalization certificate. Non-citizens must produce an authorization to work. You can find details in Documents and Papers.

Education

On job applications, enter the highest level of education you have attained, whether high school, college, or occupational certification.

Certificates And Credentials

These include

If you list them all when you are preparing for a job hunt, you can then select those that are useful to a given employer for each application.

Work History

This is the place for everything you have ever done that translates into work experience, both paid and volunteer—babysitting, mowing lawns, harvesting tomatoes, even handing out leaflets or cleaning houses (your own doesn’t count). Write them all down on a background sheet, along with approximate dates when you did them.

If you have left a cult or high-demand group,

You may be asked if you were ever fired from a job, and, if so, to explain. Since most job applications also ask you to sign a statement that all the information you have given is true, lying will expose you to immediate dismissal if it is detected.

Awards and Achievements

In preparation for resumés, applications, and interviews, it’s good to be as inclusive as you can by making notes of every certificate of achievement or award you can remember. Achievements include

Later, if you are preparing for a particular opening, you can select which of these is meaningful for the job in mind.

Objective or “Career Objective” 

Employment experts no longer advise that this should be a prominent part of your resumé. You may be asked for this information on an application form.

Fitness for Job Tasks

Prospective employers are legally allowed to describe the tasks and chores required by the job and ask whether you have any health problems that interfere with your ability to perform them, but that’s about all. For more about this, see Listening in the section on the interview.

You are not required to share specific information about illnesses or health problems, although for some positions, employers are allowed to require a physical exam by a company-authorized physician after they hire you.

Payment Expectations

Prospective employers for some jobs, especially those paid by the hour, simply state up front what they will pay. Others offer a range of pay, depending on qualifications; and the prospective employer may ask you to state your payment expectations, either in an application, or in person. If you do some homework, you can find the average pay in your area for a particular position. This will tell you whether or not you are getting a fair offer. You will also be able to negotiate realistically with a prospective employer if you think an offer is low.

To find out what other employers in your area are offering for comparable positions to people with comparable qualifications, you can look on the Bureau of Labor Statistics web site of the U.S. Department of Labor’s Occupational Outlook Handbook, which lists average earnings for hundreds of occupations nationally and shows differences by state.

If you check the federal government’s job openings you can learn exactly what the government pays for a given job in a particular location, if it happens to have an opening in your field.

Then you will know if a prospective employer’s offer is low, average, or high. If you want to negotiate for higher pay, you can explain why you think the offer is low. You might not get the increase requested, but if you state your case politely and respectfully, you are not likely to lose by the attempt.

Involvement with the Law

For many positions, this topic will come up either in a job application or an interview. A truthful answer is advisable, since many prospective employers will eventually require a police, FBI, or other clearance. However, it’s not necessary to disclose run-ins that did not result in formal charges, traffic offenses (unless relevant to the position), or other trivial citations, such as jay-walking.

References

A job application may ask you to list as references the names and contact information of two or three people not related to you, who can attest to your qualifications and competence.  

Resumés and Cover Letters

Once you have all this information collected, the next step is to compose a resumé (pronounced REH-zuh-may).

A letter, called a cover letter, goes with the resumé. The cover letter is personalized. It’s addressed to a specific company, and it states briefly why that particular company should consider you for a specific opening.

Resumé. This is a critical element of your application. A human resources person will check it over to see if you meet the company’s needs and, because there are usually many applicants for each job, to see whether there’s an easy and obvious reason to eliminate you. A disorganized appearance, mistakes in spelling and grammar, or difficulty sorting out your experience and qualifications will count against you. Therefore, you need to work very carefully in putting together your resumé.

For examples to help you understand how important this is, and for laughs, check out this compilation of typos and other errors

Resumés generally have a straightforward set of contents:

References are not usually listed on resumés.

For detailed information and guidance, you might look at

If you select a prepared electronic format, it’s best to avoid unusual or elaborate fonts and formats, which may not transmit accurately to other—especially older—computers.

Describing time in the group

If you were in a high demand group for a year or more as an adult, and did not hold a paying job, received only nominal wages, or were paid in kind (like room and board), you will need to account for that time. It’s simplest to list such work as “volunteer,” and give it a reasonably accurate title and task description. For instance:

You can expect to be asked about these details at an interview. See the section Preparing for an Interview for suggestions about how to answer these questions.

Cover Letter

A cover letter accompanies all resumés transmitted by email or postal mail. The purpose of the cover letter is to introduce yourself to the person addressed and get him to look at your resumé. Cover letters are written in business format, no longer than a single page, and consist essentially of three paragraphs:

You can find dozens of sample cover letters online. Here is a good basic template.

As with resumés, take care to be sure your cover letter is free from typos, and spelling and grammatical errors. Try reading the letter aloud to help you notice overlong, unclear, or repetitious sentences.

Preparing for an Interview

A job interview is a personal encounter that determines whether or not you move forward to the next step of the process—a job offer, testing, or another interview. The better prepared you are, the better your chances of moving to that next step. Some employers may ask for a phone interview instead of, or in addition to, an interview in person. Preparation for either of these opportunities is the same.

Dealing with stress and anxiety

The more important the job is to you, the more likely you are to feel stressed and anxious about the interview. In addition to all the usual things you do to reduce stress—exercise, relaxation, social activities (see the section on Stress)—preparation will help. If you are prepared, you will have good reason to think the interview will go well. The elements of preparation are

Information gathering

Information gathering involves learning about both the company or organization and the job. Even if you are applying for an entry-level job, or if you think the job is yours and the interview is merely a formality, it makes sense to learn what you can about what you’re getting into. If you jot down notes as you explore, both about what you find and what you are looking for, it will be easier to organize and remember what you learn.

For information about a type of job, google the job title, followed by “job description,” (for example, “server job description.”) Go to several of the sites that come up to get a rounded sense of the work involved.

Here are some of the topics you are seeking information about:

Information processing

Once you have information, you can think about how it applies to you.

Practicing for a job interview

Anticipating the interviewer’s questions, thinking up good answers, and practicing those answers are major parts of preparing for an interview. Expect questions such as those below, depending on the nature of the job and personality of the interviewer. 

The sample answers given here may help you get a sense of what the interviewer expects. It’s advisable to adapt and personalize your answers, rather than memorizing and reciting them word for word.

Try to show some of the things you’ve learned about the company in your answer:

or

or

Repeat specific points from your resumé, and briefly highlight less obvious advantages:

or

Describe personal characteristics:

or

or

Some people recommend answering this one with a covert self-compliment, like

Another possibility is to state honestly a shortcoming evident from your resumé and explain how you plan to remedy it:

The truth, including

or

or

If your resumé shows many job or career changes, expect questions about why you left or changed career directions. If cult activities underlie these switches,

or

If there’s a straightforward reason, explain:

If there are gaps of several months or more, expect questions about the gaps.

or

If the answer is “yes,” it’s advisable to say so, adding why the circumstance isn’t likely to recur in the case of the present company:

or

[After describing physical demands, or particular working conditions of the job, such as irregular hours or the need to wear a uniform:]

Take a few moments before you answer, so the interviewer will know you’re really thinking about this. Especially if you’ve learned something new about the job during the interview, actually do think about it.

This is the time to take out your list, review it to see what questions remain unanswered, and ask them. Remember, an interview is a two-way street. In addition to persuading the interviewer that you would be good for the job, you need to find out whether this job would be good for you.

Practice actually asking and answering interview questions, if possible, with a friend acting as the interviewer.

Final organization

The Interview

Your resumé and cover letter, and perhaps a phone conversation have shown there’s a reasonable match between the employer’s need and your abilities. Now the interviewer wants to check you out personally. Interviews can last anywhere from five minutes to more than an hour, but experts say the interviewer makes a preliminary decision about you in the first few seconds after meeting you.

Phone interviews

With these exceptions, the guidelines below apply.

First impression

Experienced interviewers can learn a lot just by looking at you. Here are the things they will look for:

You also will be getting a first impression about whether or not you want to work at this place.

Listening

Let the interviewer take the lead. 

Even in a job interview, the only personal questions you need answer are those with direct bearing on the job you are interviewing for.

An interviewer should not ask, “Have you any health problems?”

Should you face this question, you can counter with a request for details:

“Could you describe the kinds of problems that might interfere with doing a good job in this position?”

An interviewer is entitled to list the tasks called for and ask,

“Do you have any health problems that would limit your ability to carry out the demands of this job?”

If you don’t understand the relevance of a personal question, follow up:

“I’m not sure how my marital status relates to this job?”

and then address only the relevant issue:

“I have reliable child-care arrangements, and I’ve arranged an emergency backup plan for working hours.”

Conclusion and follow-up

When the interview is over, thank the interviewer and leave.

“Thanks for seeing me. It’s been very informative and I appreciate your time.”

The interviewer may be on a tight schedule and may not appreciate being delayed with last-minute questions or effusive gratitude. However, it is not out of place to ask when you might expect to hear from the company if the interviewer hasn’t mentioned it before.

Send a follow-up letter thanking the interviewer in writing, and mentioning the highlights that are most likely to distinguish your candidacy. 

Follow-up letter example

Make a note of the date when you expect to hear from a prospective employer, and when that date passes, feel free to call or email and ask if you are still under consideration. If for some reason you don’t have a firm date, wait at least a week before inquiring.

If You Are Laid Off: Unemployment Insurance

If you lose your job through no fault of your own, you may be eligible for government payments called unemployment insurance. These are state programs that provide some income to tide you over until you find another job. The amount you receive and the length of time you are eligible differs from state to state. You can find basic information at the federal Department of Labor site. Although some people hesitate to apply for this coverage, thinking that they will find another job before things get desperate, it makes more sense to apply immediately, in case things do get desperate. It takes two to three weeks for the payments to start, and you can always cancel if you get a job in the meantime.