desk Phone

On-screen options:

• Ignore – mutes the ringer, caller proceeds as normal

• Answer – answers the call on speaker

• Reject – sends call directly to voicemail

On-screen options:

• • End Call

  • Trnsfr

    • Normal “Consultative transfer”:

      • The party to whom you want to transfer the call answers their phone before you transfer the call. You can consult with them before completing the transfer.

    • Blind:

      • The call is automatically transferred after you dial the number of the party to whom you want to transfer the call.

  • More

    • Conf – feature we won’t use

    • Park – feature we won’t use

    • More – sends you back to main options

Other options:

• • Hold

  • Mute

  • Speaker

1. Call History: Menu > Features > Call Lists

• Intercom: Press Intercom button and follow commands. Beep indicates connected.