SUMMER SIX PACK ENROLLMENTS
ONLINE ACTIVITY
Project Manager: Customer Support Team
Embedded Files
There are 3 Types of SSP enrollments through the Portal:
Auto-Approved Enrollment = No action needed
Pending Wait = Approval needed
Pending Active Enrollment with Balance Due = Approval needed & create a ledger for enrollment
Open - Enrolled
Open - Enrolled
The More You Know
The More You Know
Payment was submitted to the Portal at the time of enrollment.
Online Activity
Status: Approved - Enrolled
1: x or dismiss - no action needed.
Full - Waitlist Request
Full - Waitlist Request
The More You Know
The More You Know
When a family requests to waitlist a class, they are automatically sent an email notifying them that their request is pending approval.
Once approved by OA, the family will receive an email confirmation.
Online Activity
Status: Pending - WAIT
1: Click the magnifying glass
From here you can see:
Enrollment Type: Wait
Openings: 0
2: Click the Questions tab
3 (yes): If the answer is YES, they meet the minimum requirements for this level Approve Request.
3 (no): If the answer is NO, see below.
3 (no): If the answer is NO, go back to the Details tab.
4 (no): Scroll down and select send Addendum
5 (no): Your swimmer does not meet the minimum requirements for this level. Please reply to this email with details about your swimmer's abilities in the water, and we’ll assist you in finding the most suitable level for enrollment.
6 (no): Deny Request
Open - Request to Enroll
Open - Request to Enroll
& Create Charge
& Create Charge
The More You Know
The More You Know
This activity occurs when there is a past-due balance on the account and an attempt to enroll in a new class. The Portal will not automatically collect the past-due tuition and will only allow a request to enroll in the selected class.
Note: The email the parent receives will address payment is due within 24 hours.Online Activity
Status: Pending - Request to enroll
1: Click the magnifying glass
From here you can see:
Enrollment Type: Active
Openings: 4
2: Click the Questions tab
3 (yes): If the answer is YES, they meet the minimum requirements for this level Approve Request & Charge. Create Charge Line.
3 (no): If the answer is NO, see below.
3 (no): If the answer is NO, go back to the Details tab.
4 (no): Scroll down and select send Addendum
5 (no): Your swimmer does not meet the minimum requirements for this level. Please reply to this email with details about your swimmer's abilities in the water, and we’ll assist you in finding the most suitable level for enrollment.
6 (no): Deny Request
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