EXTENDED TUITION DUE DATE REQUEST

We are happy to work with families who request an extension for their payment due date. However, before we can proceed with the extension, we require the following steps:

Conversation to Have with the Customer:

1. 1. 1. Reason for the Extension: Ask why they need an extension and assess their situation.

      2. New Payment Date: Confirm when they can make the payment.

      3. Customer Responsibility: Emphasize their responsibility to log in to their Customer Portal and pay by the agreed-upon date. Please note that we do not send reminders about extended due dates.

Granting the Extension: All three steps must be completed to ensure their enrollment remains active. Failure to meet the agreed-upon payment date could result in unintentional removal from the program.