PAYMENTS: ADD PAYMENT METHOD

• Account

• Under Student has the Payments Section, including Stored Payment Information. This is where the customer can view payment methods on file or add payment methods.

• HFSS required one card to be authorized for recurring billing. 

• The customer must agree to the Terms & Conditions for authorizing recurring payment prior to adding a card on file. The parent can view this agreement from their Portal, and staff can view it from their Family Account.

• The app will redirect to gather payment information and store card information

• Up to three cards can be saved on file, and one card is set as Primary to run first for every transaction.

• Any payment methods authorized for recurring billing will be indicated with the circle checkmark icon.

Note: Currently, only the primary card for recurring payments will run on the direct debit.

• You will notice the Primary method does not have an option to delete (trash can icon). This is because HFSS requires a Primary card on file.

• Clicking the edit (pencil icon) will allow you to manage cards

• From here you can set the selected card to be the Primary method or remove authorization for recurring billing

• We have removed Visa 1624 from recurring billing, but the card is still available for easy use. This is a great option for customers who need to make split payments before the Direct Debit.