Purchasing an electronic gift card

Customer Portal

Overview

What are eGift Cards. An electronic gift card (a.k.a. eGift Certificate) is a code sent to the recipient via an electronic platform.

Logged Into Customer Portal

Select the gift card icon located on the top of the Customer Portal

- Amount to Spend - can be between $20 to $500
- What You’re Actually Credited – the actual amount of credit to be extended to the recipient. (This would increase if there are multipliers)

This is a Gift for Somebody Else - enable this option if the credit should be extended to someone other than the family that is logged in.

- Recipient Full Name – for staff to locate and add credit. This information will be included as part of the Gift Certificate Credit title.
- Recipient Email - the email address that will be used to notify the family receiving the credit that a gift certificate has been purchased for them.
- Gift Message - this message is limited to 250 characters and will be included in the email sent to the recipient.

Click the BUY NOW! button – this will launch the payment form to complete the checkout and email a receipt to the customer who purchased the eGift Card.

NOT logged into the Customer Portal

Select the gift card icon located on the top of the Customer Portal

Redeeming eGift Card

eGift Card are reflected as credits/unapplied payments on the Family ledger and therefore are applied to charges just as any other credit would be. See Customer Portal eGift Card Purchase

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