Office of Information Technology and Learning Experience

One College Banner Transformation Update

The One College Banner Transformation project is nearing a major milestone. The new Finance Chart of Accounts, Accounts Receivable Detail Codes, and College Code structure have been deployed to Banner production to support operations for the 2021-2022 academic year. These components were redesigned, configured and tested over several months. The project team has been carefully planning and testing the deployment of each component in Banner in coordination with key dates on the academic calendar. Each change to the organizational chart necessitated changes to these components.

• Work is progressing on updating the new Finance Approval Queues to reflect the new organization with the chart of accounts for Fiscal Year 2021-22. Completion is targeted for July 5, 2021. This work must be completed in both Banner and SciQuest which use different structures for managing approvers.

• The new academic department structure in the Banner course catalog and schedule was implemented in February, 2021. All changes are effective beginning with Fall 2021 credit classes and academic year 2021-2022 non-credit classes.

• The Offices of Finance and Human Resources are working jointly with employees in Enterprise Services to analyze and configure HR data for the One College structure. Testing is nearing completion and data will be loaded to Banner production in June 2021.

• As it relates to fiscal year-end, the typical year-end activities are much more complex this year because of this project. As such, Banner will be unavailable to students and employees on June 30 and July 1. Details about this interruption of service and other aspects of the project will be communicated in June.

Please visit the One College Banner Transformation project site (https://sites.google.com/hacc.edu/banner-one-college-reorg/home) for up to date information about the project, training, recordings, Q&As, and other resources. The site is linked from the Greetings from the President section of myHACC.

Please contact Cindy Gavazzi, avp, enterprise services (ccgavazz@hacc.edu) with any questions or submit an inquiry using the Enterprise Services Support Request.

Library Technical Services Introduces Summon

The Library Technical Services, a unit of Enterprise Services, is announcing the addition of a new research tool called Summon.

Summon features a one-stop, Google-like single search box that gathers the most relevant results from nearly all of our databases & collections simultaneously.

Results will include a mix of:

• scholarly journals

• magazines

• newspapers

• ebooks

• scholarly encyclopedias

• streaming films

Some advantages to using Summon include:

• Searching across all disciplines in one search box

• Summon is the best tool for finding a title when a user doesn’t know which database to search in.

*Summon includes a large number of resources, but not everything to which HACC Library subscribes, therefore students should use the Articles & Databases list to search for research topics within a specific subject database.

Please look for Summon on the right column of the Articles & Databases page or on the HACC Library Books & Media page. For questions about Summon, please contact Gloria Shutter, director, library technical services (gjshutte@hacc.edu).

Client Services Completes Windows 10 Build Upgrade

During a nation-wide pandemic, the Client Services team began undertaking the difficult job of upgrading all of HACC’s computer systems to the latest Windows 10 build. This team has done a tremendous job of meeting the challenge during a time where most of our college employees were using the systems from home …. that needed to be upgraded. After all, the college was closed for on campus work.

So, how were we able to accomplish this incredible feat? Well, it has not been easy!

The entire Client Services team worked diligently to communicate with faculty and staff so that each HACC employee was assured that once upgraded, their computer systems would continue to function at peak capacity. Here is a brief analysis of just how detailed this process had to be because of COVID-19 restrictions and requirements.

1. C.S. reached out to employees to let them know that they needed to update their system.

2. After response, C.S educated the employee on the process for completion.

3. C.S. inventoried all software loaded on the system and discussed special software needs.

4. C.S. then built a replacement system for the employee based on their current system config.

5. Once new system was completed, C.S. scheduled a Zoom meeting with the employee where they allowed the employee to remote control into the replacement system to verify the new system configuration for accuracy purposes.

6. After verification, new system was adopted and former system was removed from service.

To date, through this very detailed and systematic process, the Client Services team has upgraded 631 admin systems remotely. Furthermore, utilizing our new Solar Winds software system, they have currently identified 4,483 computers and servers and 874 additional devices such as (iPads, Chromebooks, cameras etc.) By continuing to expand and populate this newly discovered data, the team has been able to identify device assignment and location of these systems as they worked to maintain and improve our software licensing and asset management requirements. Because of the planning and strategies that have been utilized, our York and Gettysburg campuses (admin) are approximately 99.9% complete at this time.

As you may imagine, this has been a very tedious process toward completing the required upgrade of HACC systems. However, we are very pleased to announce that of the 631 systems upgraded thus far, less than .01% had any issues….and those issues were immediately resolved.

CircleIn Pilot Coming Fall 2021

Throughout the Summer, OITLE will be working with Academic Affairs to implement a pilot of CircleIn - a service that will connect students within a class to a peer-network dedicated to academic support, content engagement, and tools for study and success.

CircleIn, which received National Science Foundation grant funding to support partner institutions in piloting the new service, has demonstrated early success in improving student outcomes, GPA, and retention at other institutions, particularly among students of color and part-time students. Monroe County Community College is one such institution that found notable benefits for its students who used the service, including a .5 GPA improvement among CircleIn users compared to other students.

It is anticipated that this service will also facilitate peer connections that are especially challenging to develop in remote courses, providing students with a way to connect with each other and with the content that they are working on in their courses, encouraging students to come together for social learning and support, even while geographically distant.

Once an appropriate pilot implementation and assessment structure has been identified, interested faculty will be recruited to use CircleIn within their class. Making use of the service in a class should require no ongoing activity from the faculty member beyond promoting the availability of the service to ensure students remain aware and engaged.

Watch for more details and announcements as Fall approaches!