Train for a career in Digital Tech or Digital Media 

NOTE: To qualify for these courses, you must live in the Goodwill Big-Bend region, must be legal to work in the US. All courses are online, but they also require occasional onsite visits at one of our Career Centers.

How Do I Access The Courses?

The courses listed below are only for residents in our region. Goodwill Big-Bend serves counties in North Florida and South Georgia. If you live in one of the counties listed below, then you can enroll in online courses and local classes at one of our Career Centers at no cost: 

Florida: Okaloosa, Walton, Holmes, Washington, Bay, Jackson, Calhoun, Gulf, Gadsden, Liberty, Franklin, Leon, Wakulla, Jefferson, Madison, Taylor, Hamilton, Suwanee, Lafayette

Georgia: Seminole, Decatur, Grady, Thomas

If you live in any of the above counties, please fill out the Interest Form at the bottom of this page, and one of our staff will contact you to schedule an orientation.

IBM Information Technology (IT) Fundamentals for Everyone

NOTE: You must be legal to work in the US.

NOTE: This course is a required prerequisite for all of the courses listed below and is taught as a two-week virtual class monthly.

Six-Module Online Course- The Information Technology (IT) Fundamentals for Everyone Certificate, funded by IBM and administered by Coursera, will guide you through fundamental concepts and skills to confidently navigate various aspects of IT and the digital world. You will be introduced to the vast field of IT, covering a wide range of topics to build your IT knowledge. 

The six modules in the course include:

For more information on the Information Technology (IT) Fundamentals for Everyone Certificate, visit https://www.coursera.org/programs/goodwill-industries-big-bend-9cf2p/learn/information-technology-it-fundamentals-for-everyone?collectionId=uhZ9Z

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.

Google IT Support Professional Certificate

NOTE: You must be legal to work in the US.

NOTE: The IBM IT Fundamentals course is a required prerequisite for this course and is taught as a two-week virtual class monthly.

Five-Module Online Course- The Google IT Support Professional Certificate, funded by Google and administered by Coursera, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunity for all. 

Through a mix of video lectures, quizzes, and hands-on labs and widgets, this program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security. You’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers. By dedicating 5-10 hours a week, you can complete the program in 4-6 months.

Individuals who complete the course are given access to an exclusive national  employer consortium where recruiters search through graduates to hire for open positions. The jobs available for this particular skill set include systems analyst, support specialist, database administrator, IT technician, computer specialist, and many more. 

You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams. Completing the program can also earn you up to 12 college credits, the equivalent of 4 associate degree-level courses.

The five modules in the course include:

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.

Google Cybersecurity Professional Certificate

NOTE: You must be legal to work in the US.

NOTE: The IBM IT Fundamentals course is a required prerequisite for this course and is taught as a two-week virtual class monthly.

Eight-Module Online Course- Prepare for a new career in the high-growth field of cybersecurity, no degree or experience required. Get professional training designed and delivered by subject matter experts at Google and have the opportunity to connect with top employers.

Organizations must continuously protect themselves and the people they serve from cyber-related threats, like fraud and phishing. They rely on cybersecurity to maintain the confidentiality, integrity, and availability of their internal systems and information. Cybersecurity analysts use a collection of methods and technologies to safeguard against threats and unauthorized access — and to create and implement solutions should a threat get through.

During the 8 courses in this certificate program, you’ll learn from cybersecurity experts at Google and gain in-demand skills that prepare you for entry-level roles like cybersecurity analyst, security operations center (SOC) analyst, and more. At under 10 hours per week, you can complete the certificate in less than 6 months. 

Upon completion of the certificate, you can directly apply for jobs with Google and over 150 U.S. employers, including American Express, Deloitte, Colgate-Palmolive, Mandiant (now part of Google Cloud), T-Mobile, and Walmart.

The eight modules in the course include:

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.

Google Digital Marketing & E-commerce Professional Certificate

NOTE: You must be legal to work in the US.

NOTE: The IBM IT Fundamentals course is a required prerequisite for this course and is taught as a two-week virtual class monthly.

Seven-Module Online Course- The Google Digital Marketing & E-commerce Professional Certificate, funded by Google and administered by Coursera, is a  fully online program that teaches you the skills needed for an entry-level job in digital marketing or e-commerce. You'll learn popular tools and platforms, such as Canva, Constant Contact, Hootsuite, HubSpot, Mailchimp, Shopify, Twitter, Google Ads, and Google Analytics. This certificate is endorsed by the American Association of Advertising Agencies (4A’s) and the American Advertising Federation (AAF).

Through a mix of video lectures, quizzes, and hands-on labs and widgets, you'll learn about developing digital marketing and e-commerce strategies, attracting and engaging customers through digital marketing channels like search, social media, and email, measuring marketing analytics and sharing insights, and building e-commerce stores, analyzing e-commerce performance, and growing customer loyalty.

Individuals who complete the course are given access to an exclusive national  employer consortium where recruiters search through graduates to hire for open positions. The jobs available for this particular skill set include Marketing Coordinator, Search Engine Optimization Specialist, Paid Search Specialist, Email Marketing Specialist, E-commerce Associate, Media Planner, and many more. 

The seven modules in the course include:

For more information on the Google Digital Marketing and E-commerce certificate, visit https://www.coursera.org/professional-certificates/google-digital-marketing-ecommerce

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.

Google Data Analytics Certificate

NOTE: You must be legal to work in the US.

NOTE: The IBM IT Fundamentals course is a required prerequisite for this course and is taught as a two-week virtual class monthly.

Eight-Module Online Course- The Google Data Analytics Certificate, developed  by Google and administered by Coursera, is designed to teach the foundations of data analytics and help you develop job-ready skills that are in demand, like how to analyze and process data to gain key business insights.  

Individuals who complete the course are given access to an exclusive national  employer consortium where recruiters search through graduates to hire for open positions. This new beginner-level certificate will prepare you for a variety of roles in IT, like a data analyst, data scientist, finance analyst, operations analyst, data technician, business performance analyst, marketing analyst, business intelligence analyst, or healthcare analyst.

Upon completion of the program, you’ll get access to career resources that can help you prepare your resume and practice interviewing. You’ll also have the option to share your information with potential employers, like Walmart, Sprint, Hulu, Bank of America, Google, and more.

The eight modules in the course include:

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.

Google UX Design

NOTE: You must be legal to work in the US.

NOTE: The IBM IT Fundamentals course is a required prerequisite for this course and is taught as a two-week virtual class monthly.

Seven-Module Online Course- Get started in the fast-growing field of user experience (UX) design with a professional certificate developed by Google. Learn the foundations of UX design, including empathizing with users, building wireframes and prototypes, and conducting research to test your designs.  

Individuals who complete the course are given access to an exclusive national  employer consortium where recruiters search through graduates to hire for open positions. This new beginner-level certificate will prepare you for a variety of design roles such as UX designer, UI designer, UX researcher, Interaction designer, Visual designer. and Product designer.

Upon completion of the program, you’ll get access to career resources that can help you prepare your resume and practice interviewing. You’ll also have the option to share your information with potential employers, like Walmart, Sprint, Hulu, Bank of America, Google, and more.

The seven modules in the course include:

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.

Google Project Management

NOTE: You must be legal to work in the US.

NOTE: The IBM IT Fundamentals course is a required prerequisite for this course and is taught as a two-week virtual class monthly.

Six-Module Online Course- Get started in the high-growth field of project management with a professional certificate developed by Google. Discover how to manage projects efficiently and effectively, using traditional and agile methods.  

Individuals who complete the course are given access to an exclusive national  employer consortium where recruiters search through graduates to hire for open positions. This new beginner-level certificate will prepare you for a variety of jobs, such as project assistant, project associate, operations associate, project analyst, and project coordinator.

Upon completion of the program, you’ll get access to career resources that can help you prepare your resume and practice interviewing. You’ll also have the option to share your information with potential employers, like Walmart, Sprint, Hulu, Bank of America, Google, and more.

The six modules in the course include:

To express interest in this course, please fill out the Interest Form at the bottom of this page, and we will email you with additional details.