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Unfortunately, we are unable to troubleshoot most issues that may occur while using your Chromebooks with your home WiFi network and issues with printing from Chromebooks via a home printer. Please see the following suggestions and links that you may find helpful when using your Chromebook at home.
Connecting Chromebooks to Home WiFi Networks
Connecting Chromebooks to Home WiFi Networks
*Please contact your WiFi network provider for assistance with WiFi connection problems.
Google also has support pages to help with Wi-Fi connectivity issues you may experience while using your Chromebook. Please see the following:
Important Tip:
Is your Chromebook connected to your network but you're unable to open any webpages online? Do not forget you have to authenticate when working on a school device away from school.
When students log into their Chromebooks at home, they will need to log into Greenville County School District's authentication system before being given access to any webpages online. To authenticate, students can select the padlock icon on the Chromebook's bottom toolbar (see image below).
Enter your student username and password and select the number of hours you will need for online access. To ensure you will not have to continue authenticating while working online choose the maximum number of hours (6). See the authentication screenshot below:
Printing from Chromebooks Using a Home Printer
Printing from Chromebooks Using a Home Printer
Students can use a home printer in order to print from their Chromebooks if the printer is capable of Cloud printing. Chromebooks are different from traditional laptops and computers. You cannot print from a Chromebook by connecting your printer's USB cable to one of the Chromebook's USB ports.
Unfortunately, using a direct printer to Chromebook cable connection will not enable Chromebook printing. If you are unsure as to whether your home printer has Cloud printing enabled, please contact the manufacturer or consult a manual for directions. Google also has support pages that are listed below.
*Google support also includes directions that may provide a work around in using classic printers for cloud printing. Please note this has not been successfully verified with Chromebooks, but parents and students with classic printers may still want to try this option. Directions for Cloud printing from both Cloud enabled printers and classic printers are included in the Google Support pages linked below:
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