CastleBranch/HIPAA Training

Information on Health Petition requirements including Third Party vendors 

What is CastleBranch and how do I purchase?

A secure third party website to manage three areas:  Criminal Background checks, Drug Testing & Medical Document Manager (Health Records) CastleBranch is needed to meet clinical agency requirements & enroll in your technical course classes. 

If a student is interested in entering a Health Program they must complete a BACKGROUND CHECK ACKNOWLEDGEMENT FORM in order to register for classes.  This is completed as part of the Admission process and prior to petitioning

After you have * petitioned and been accepted to start the program,  MATC's  HEALTHCARE PATHWAY will email you with the specific package code or codes to purchase your program's CastleBranch requirements: Purchases are made under "Place Order" in your CastleBranch account.​ 

One exception: There is no petition requirement for the Nursing Assistant program. CastleBranch requirements will be required to complete 

Students pay directly to CastleBranch for the service.

What is required in CastleBranch & how often do I need to complete each requirement?

Students who have petitioned and been accepted into a Health Program will be notified by the School of Health Sciences to complete their remaining CastleBranch​ requirements.  After you've purchased your requirements, CastleBranch will notify you via email when requirements are about to expire. Always include your lab documentation records as an upload, along with the MATC forms. 

You may find your lab records on the Wisconsin Immunization Registry.


Health Requirements (Medical Document Manager) = varies by program

How do I find the CastleBranch Forms?

The majority of documents are specific to each HEALTHCARE PATHWAY program.  Go to the HEALTHCARE PATHWAY webpage & select your program , click “CastleBranch Requirements & Forms”

There are some exceptions and clarifications: 

The Criminal Background check requires the completion of the (BID) Background Information Disclosure form. The form is located and available to download from your CastleBranch account AFTER you purchase the Criminal Background check.  The form requires a hand signature,  NOT electronic signature.

The (CBC) Criminal Background Check & Self Disclosure Verification Form. This form is located in your CastleBranch Medical Document Manager (Health Records) section . The form should be completed and uploaded AFTER you've received your Criminal Background results and uploaded your BID form. Results are found in your Castle Branch account.

The (VPO) Verification Petition Orientation form.  This form is can be downloaded and completed from your Medical Document Manager (Health Records) section.  It is one of the first deadline requirements after you purchase your Medical Document Manager.

Drug Test   A downloadable registration form populates in CastleBranch after students purchase a drug test package. The student will bring the form with them to perform their drug test. The locations for drug testing will be on the registration form.  Results are sent by the Drug Testing center to your CastleBranch account.

Drug Test Verification Form  This form is found with the majority of your other health requirement forms under CastleBranch Requirement & Forms. It should be completed AFTER you receive your results from your Drug Test. Results are found in your Castle Branch account. 

Where can I go for CPR Certification to complete the CastleBranch Requirements?  

MATC Classes and CPR Vendors: 


Upcoming MATC CPR Class Time and Location:


Classes offered at MATC. In Self Service account in the Course Catalog search MATC, PHYED-441 

First Aide Plus  (Flexible personalized time and one on one training)

Badgerland CPR & First Aide

Advanced Professional Healthcare Education, LLC

Healthline First Aid, LLC

Paratech Community Training Center

Where can I go to complete the CastleBranch Medical Requirements?  

You may find your lab records already on the Wisconsin Immunization Registry 

Your personal physician might also administer or have records of your CastleBranch requirements.

HEALTH CARE CLINICS:

FastCare Clinics will provide free Physical, TB and flu shot with MATC ID.

I already purchased CastleBranch products, Do I Pay Again?

Drug Test - yearly payment

Criminal Background Check - pay every two years

Medical Document Manager - Once a lifetime. If you change to a new program, CastleBranch will "matriculate" (add) your new document manager/program code at no charge. You will need to reupload all your documents to the new program fields.

Where can I go for more CastleBranch Information? Can I get help with Scanning and uploading my Documents?

Please check regularly for COVID updates as it might impact availability and hours

School of Health Science Petition Office:  MATC Downtown Campus, 700 West Highland Ave, Room  H118,  414-297-6088

Computer Room H126 (next to the Petition Office) can offer assistance with uploading your documents to CastleBranch.  Assistance available 8:00 - 11:30 and 2:00 - 4:00 pm.  The Computer Room may be closed for exams or orientations.  You can also scan at the HEC building or C278

How do I access HIPAA training and complete the CastleBranch requirement? 

NEW HIPAA Training website is  https://nalearning.org/hipaa/MATC  provided by the North American Learning Institute

• Create an Account

• Training cost is $15

• One hour of minimal training for course. Must preview all pages, cannot skip to post test and will time out if page is left open and no activity recorded. You can stop and start course.  Extra Authentication for log in.

• Must score at least 70% or greater for successful completion on Post Test. You can retake Post Test to pass.

• Upload Successful Course Completion Certificate to CastleBranch 

• Course can be taken on Desktop, Laptop, Tablet or Phone

• 24/7 Support provided by the North American Learning Institute for Login or technical issues via Text, Phone or Email. 

• Customer Service Phone  - (407) 906-6254  • Customer Service Email - Help@nalearning.org  • Privacy Policy