Zen Help Desk

If you encounter any technology difficulties during your learning. Below are a few tips to help you problem-solve:

1. Try a different browser.

2. Try a different computer.

3. Close out and restart your computer.

4. Make sure you aren't missing any add-ins that need updating (common for needing in Live Lessons)

5. If you face the "unauthorized" message in Canvas, try the above, and also try right-clicking on the frame of the message.

6. If that didn't work, contact your Homeroom teacher or the office.