Contact Page
[Updated Feb 9, 2024]
For 2023 tax year (Jan-Dec 2023) for tax forms due April 15, 2024
IMPORTANT: if you wish to have assistance from FOCUS volunteers regarding the completion of your tax forms, please plan to file by Wednesday, April 10. Assistance will not be available from April 11 through April 21.
This page accessible at http://bit.ly/isstaxcontact
Join our Facebook group to keep informed about issues related to federal and state taxes and forms: https://www.facebook.com/groups/isstaxinfo4pdx/
If you need to contact us about your tax questions.
Use this contact for if you have a specific question regarding completing your personal income tax forms.
Our ability to respond to questions and issues may be limited.
The contact form will ask for general information about your status (visa type, date of arrival, years present in the U.S.). This helps me understand your tax situation. Don't spend a lot of time giving details about your question. Completing this form will start an email conversation regarding your questions. If it would be more efficient to talk (voice, video, Zoom, in person), we will make those arrangements. If you are sending more words than is in this paragraph, it's probably more than is needed to get the conversation going.
Before using the contact form, please refer to the following pages on this web site. You might find your answer there.
If you want an overview of what is required, see http://bit.ly/isstax
If you want to know how to proceed with completing your forms, see http://bit.ly/isstaxhelp
If you are entering your information into Sprintax, and have questions, see http://bit.ly/isstaxsprintax
If the "Sprintax Questions" page does not answer your question about using Sprintax, consult Sprintax FAQ, and online chat & phone support
If you have finished your forms and have questions about how to submit them, see http://bit.ly/isstaxsubmit
If you still have a problem or question about completing your tax forms (and you have already followed the advice on our help pages), you can submit a question.
Describe briefly the question or problem.
Depending upon the question or problem, you will either be referred to information on this website, or we will attempt to help with the problem or question by email, voice chat, video chat or in person.
This service is available to PSU international students and scholars (F or J visa including those on CPT or OPT).
Contact us about the website.
You can use this contact form to contact us regarding the following issues:
Errors on these web pages (facts, spelling & grammar, bad links)
Questions about statements on these web pages that are unclear.