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24/7 Schoology Support
24/7 Schoology Support
When you have questions about Schoology, your first and best option is to contact Schoology directly. All FCPS Staff have 24/7 access to live Schoology support by phone, chat, or email.
When you have questions about Schoology, your first and best option is to contact Schoology directly. All FCPS Staff have 24/7 access to live Schoology support by phone, chat, or email.
To access these support options, log into Schoology and click the word Support at the bottom of your Schoology window. Phone and chat help will happen in real-time, but email responses can take up to 24 hours to receive.
To access these support options, log into Schoology and click the word Support at the bottom of your Schoology window. Phone and chat help will happen in real-time, but email responses can take up to 24 hours to receive.
FCPS Schoology Help
FCPS Schoology Help
If you have a Schoology question that is specific to FCPS , or if you couldn't get the answer you needed from Schoology's Support team, you can connect with our Schoology experts during working hours at schoology.help@fcps.org. We are always happy to work with you through email, phone, or a Google Meet on any Schoology-related issue or question. We will not be able to answer all emails immediately, but will do our best to respond within one workday.
Schoology Ambassadors
Schoology Ambassadors
Looking for someone in your school who's excited about using Schoology and ready to help you? Every school has one or more Schoology Ambassadors!
The FCPS Schoology Ambassador should is a school representative/ classroom teacher that is willing to support staff as they transition to the Schoology platform. This person knowledgeable and passionate about Schoology’s overall functionality with the ability to demonstrate features and help others learn more about course management, communication and collaboration to maximize the functionality of the system for all stakeholders.
Check out our lists of current ambassadors below:
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