*XAP sessions are free, but registration is required.
Monday, 2/3
12:00 PM
EAB
Learn the theory and “how-to” behind promoting student engagement through Navigate360’s Journeys and Events. This session will teach Navigate360 leaders how to configure Journeys for select student milestones, and launch/manage Event RSVPs and attendance.
Intended Audience: Navigate Leadership Teams, Advising/Coaching Leads
Wednesday, 2/5
1:00 PM
XAP Corporation
Join us if you are a new user of the Control Center or would like a refresher overview. In this webinar we will cover the help features, announcements, account management, how to search for an applicant, the student profile and more.
Intended Audience: Admissions & Records staff with XAP Control Center Access
Wednesday, 2/12
3:00 PM
XAP Corporation
Learn how to set up Application Follow-up Emails to message applicants and how to use the Bulk Email Manager to set up email campaigns. Finally, see how the email, note, and telephone features help you send and track contacts with applicants.
Intended Audience: Admissions & Records staff with XAP Control Center Access
Wednesday, 2/19
3:00 PM - 4:00 PM
Matt Fitzgerald, Coordinator of Student Support - VCCS
Explore the admissions application process from start to finish. Creating an account and completing the application. A Q&A/discussion time will follow the demonstration.
Intended Audience: All staff interested in the admissions process.
Thursday, 2/20
1:00 PM - 2:00 PM
Katie Butler, Workforce Services Functional Manager, VCCS
Join us for an informative session on the Workforce Enterprise System (WES), a comprehensive platform designed to streamline and enhance workforce development programs. This session will provide an overview of WES's key features and functionalities.
Intended Audience: All staff interested in the learning the non-credit workforce process.
Tuesday, 2/25
2:00 PM - 3:00 PM
EAB
Excited about Forage, but not sure where to begin? Join us for a step-by-step session designed to help Navigate360 and Starfish partners effectively launch Forage on their campuses. This session will provide a structured roadmap for implementing Forage, helping program owners, app admins, and career services staff build a rollout strategy. We’ll cover every essential step, from creating awareness to maximizing student engagement and monitoring outcomes.
Intended Audience: Navigate Leadership Teams, Advising/Coaching Leads, Career Services staff
Wednesday, 2/26
1:00 PM
XAP Corporation
Join us if you are a new user of the Control Center or would like a refresher overview. In this webinar we will cover the help features, announcements, account management, how to search for an applicant, the student profile and more.
Intended Audience: Admissions & Records staff with XAP Control Center Access
Monday, 3/3
12:00 PM
EAB
Learn the theory and “how-to” behind creating an effective structure for providing feedback on students through alerts and cases. This session will teach Navigate360 leaders how to develop and implement a systematic approach to monitoring student progress, identifying areas of concern, and providing timely, constructive feedback.
Intended Audience: Navigate Leadership Teams, Advising/Coaching Leads
Wednesday, 3/12
2:00 PM - 3:00 PM
Emily Jones-Green, Coordinator, Credit for Prior Learning - VCCS
Attention Advisors and Navigators! Help Your Adult Learners and Military Students Maximize Their Experience for a Faster Path to a Degree
Join us for an engaging conference session on Credits2Careers, the innovative tool that helps adults and veterans turn their experience into college credit. Learn how this platform empowers students to:
✅ Find the fastest route to a degree based on their military training
✅ Explore academic programs aligned with their military experience
✅ Compare degree options with My Fastest Degree and Explore Careers features
Discover how you can support your students in achieving their educational goals efficiently. Don’t miss this opportunity to enhance your advising toolkit!
Intended Audience: Advisors, Coaches, Navigators
Tuesday, 3/18
3:00 PM
Crystal Stafford, Holistic Student Support Coordinator- VCCS
Join us for an informative session where we will explore the comprehensive support and resources available through Navigate360. This session will cover:
General Navigate360 Support and Resources: Learn about the various tools and assistance available to help you navigate and utilize the system effectively.
Trending Topics: Stay updated with the latest trends and best practices in the field.
Current Happenings in the System: Get insights into how Navigate360 is utilized within the VCCS.
Intended Audience: Advisors, Coaches, Navigators
Wednesday, 3/19
1:00 PM
Rachel Angel, Coordinator of Student Support Technologies
How did you find out what you really wanted to do for a living? In our current timeline, we're asking ourselves "Does work define me? What is it I really value?” Finding out what you need from a work environment is very important, and it's something most people don't think a lot about before choosing their college and career path. Knowing both your interests and what you value from a work environment will help you thrive.
This session will help you guide your student’s career exploration with reflections that help them dig deeper than just salary and career title. You’ll also be able to help them learn about financial resources, transferring, and be able to walk them through creating a career plan so they can feel confident in their career path.
Intended Audience: SDV Instructors, Navigators, Advisors
Friday, 3/21
10:00 AM
Matt Anthony, Strategic Lead for Student Recruitment & Onboarding - VCCS
Stephanie English, Manager Business Process Support ITS - VCCS
Whitney Blackburn, CRM Business Systems Analyst - VCCS
Learn how to use Salesforce to support prospective students in the initial phase of their onboarding journey. Beginning at a prospect’s first contact with your college, the Explore stage is when students learn about your college and their options, request additional information, and ultimately get ready to apply and enroll. This session will walk you through how to use Salesforce to support students in this stage, work incoming inquiries, and ultimately convert a prospective student’s interest into enrollment.
Intended Audience: Salesforce Onboarding Users, especially Coaches and Navigators
Monday, 3/31
10:00 AM - 11:00 AM
Matt Fitzgerald, Coordinator of Student Support - VCCS
The student experience in SIS is now fully FLUID! Come and learn more about the user interface and the various features available to our students. Suggestions for future enhancements are welcomed!
Intended Audience: All staff who help students navigate SIS.
Wednesday, 4/2 - Friday, 4/4
The New Horizons Conference 2025 is coming to Roanoke from April 2-4! As the premier gathering for teaching, learning, and innovation across our community colleges, this year’s theme, Better Together, reflects the power of our collective One System vision and its alignment with our strategic plan, Accelerate Opportunity. Through shared knowledge, collaborative practices, and forward-thinking strategies, we’ll explore how to translate these ambitions into impactful actions within our classrooms and offices.
*Prior Registration Required
Monday, 4/7
12:00 PM
Best Practice Lab #3: Alerts & Cases Part 2
Optimizing the Feedback Loop
EAB
Delve deeper into enhancing the response cycle through alerts and cases. This session will teach Navigate360 leaders how to develop strategies for refining their feedback processes to ensure timely, effective, and actionable communication with students.
Intended Audience: Navigate Leadership Teams, Advising/Coaching Leads
Friday, 4/18
1o:00 AM
Salesforce for Student Onboarding: Enroll
Matt Anthony, Strategic Lead for Student Recruitment & Onboarding - VCCS
Stephanie English, Manager Business Process Support ITS - VCCS
Whitney Blackburn, CRM Business Systems Analyst - VCCS
Learn how to use Salesforce to support students from application through initial enrollment. Once a student has explored their initial interest in your college and applied, our goal is to help them get to the point of registering for courses. The Enroll stage is when students sign up for courses, learn about class and program options, resolve holds, and complete any required onboarding steps to be eligible to enroll. This session will walk you through how to use Salesforce to support students in this stage of the onboarding process.
Intended Audience: Salesforce Onboarding Users, especially Coaches and Navigators
Tuesday, 4/22
2:00 PM
Using Dictation and ChatGPT for Managing Case Notes, Emails and Reports
Beth Callahan, Ed.S., College-wide Coordinator, Office of Educational Accessibility, Tidewater Community College
Explore efficient methods for capturing case notes, writing emails, and creating reports using dictation tools and ChatGPT. The goal is to streamline the note-taking process while maintaining accuracy and detail. Come ready to try out your new skills after the demonstration.
Intended Audience: All staff interested in streamlining every day processes.
Friday, 4/25
1:00 PM
Rachel Angel, Coordinator of Student Support Technologies
How did you find out what you really wanted to do for a living? In our current timeline, we're asking ourselves "Does work define me? What is it I really value?” Finding out what you need from a work environment is very important, and it's something most people don't think a lot about before choosing their college and career path. Knowing both your interests and what you value from a work environment will help you thrive.
This session will help you guide your student’s career exploration with reflections that help them dig deeper than just salary and career title. You’ll also be able to help them learn about financial resources, transferring, and be able to walk them through creating a career plan so they can feel confident in their career path.
Intended Audience: SDV Instructors, Navigators, Advisors
Monday, 5/5
12:00 PM
Best Practice Lab #4: Forage
Preparing for Career and Life Success
EAB
Learn the theory and “how-to” behind leveraging Forage to encourage students to adapt the essential skills and knowledge needed to navigate their career paths and achieve life success. This session will teach Navigate360 leaders how to incorporate Forage into SDV and other courses, or career services offices/workshops.
Intended Audience: Navigate Leadership Teams, Advising/Coaching Leads, Career Services staff, SDV 100 instructors
Interested in attending? Contact your Navigate lead for more information.
Friday, 5/16
10:00 AM
Salesforce for Student Onboarding: Pay
Matt Anthony, Strategic Lead for Student Recruitment & Onboarding - VCCS
Stephanie English, Manager Business Process Support ITS - VCCS
Whitney Blackburn, CRM Business Systems Analyst - VCCS
Learn how to use Salesforce to support students in the final stage of their onboarding journey. The Pay stage is when students complete the onboarding process by actually paying for their courses. Navigators can help students make sure they have payment methods in place and guide them through other processes such as applying for financial aid. This session will walk you through how to use Salesforce to support students in this stage of the onboarding process.
Intended Audience: Salesforce Onboarding Users, especially Coaches and Navigators
Thursday, 5/22
1:00 PM
Single Stop: Breaking Barriers to Benefits & Support for Our Students
Join Single Stop Customer Success Manager Greg Wolf and Jeanne Natali, Director, Student Resource & Empowerment Center, Tidewater Community College, to learn how the Single Stop platform can help your students access government and community resources.
Intended Audience: All faculty and staff who work with students.