This website provides basic troubleshooting suggestions and guides for common issues encountered during virtual and in-person learning. If further support is needed, Student Support is available to students. Please be aware that our troubleshooting service may be limited based on the reported issue.
If you believe you need a password reset, please contact Student Support at (916) 686-0245 for assistance.
Student Support does not assist with StudentVUE issues. Please work with your school site if you need assistance.
If you are a new EGUSD student or your password was reset by EGUSD Staff, you will be required to create a new personalized password. Visit the EGUSD ClassLink Portal or sign into your EGUSD assigned Chromebook to change your password. Please refer to the video below and the guide How to Personalize a Student Password After a Password Reset for detailed instructions.
How to Personalize a Student Password After a Password Reset Grades 7-12 ONLY.pdfYou can access the EGUSD ClassLink Portal directly at http://portal.egusd.net, through your school's website or the EGUSD website by clicking on "EGUSD Portal".
On your EGUSD chromebook, you will be signed into the Portal automatically once you open a Chrome browser. You can sign into the Portal on a personal device by entering your student ID and add @egusd.net at the end. Next, enter your EGUSD password. For step by step instructions, click on this guide How to sign into the EGUSD ClassLink Portal
For further assistance, please contact the EGUSD Student Support Line at (916) 686-0245 or email stusupport@egusd.net
