Use an antibacterial wipe to clean the screen, keyboard, and Chromebook case.
Optional: Use a computer lens-specific wipe for the screen.
Use a Microfiber cloth to dry your screen and ensure it is smudge-proof.
Embedded Files
NEVER use bleach products on the screen.
NEVER spray cleaner or water directly onto the Chromebook.
Delete Browsing Data to Keep Chrome Running Smoothly
Delete Browsing Data to Keep Chrome Running Smoothly
Steps
Expand the Chrome Menu (3 vertical dots in the upper-right corner).
Click Delete browsing data.
In the pop-up window, select the Basic tab.
In the drop-down menu, set the Time Range to All time.
Make sure the boxes are checked next to "Browsing history", Cookies and other site data", and "Cached images and files."
Click Delete data.
Repeat as needed. (We recommend making this a weekly habit.)
View the Step-by-Step Guide >>>
Shut Down then Restart Ocassionally
Shut Down then Restart Ocassionally
Different from just Signing Out or the Chromebook , Shutting Down and Restarting allows Chrome OS to update! Once you sign out, there will be a Shut Down button in the lower-left corner and a shut down button within the settings pop-up window in the lower-right.
What To Do If...
What To Do If...
A Student Loses Their Chromebook
A Student Loses Their Chromebook
Have student go to the Textbook Manager (high school), Media Director (middle school), or Tech Spec (elementary) to report their Chromebook is lost.
The student's Chromebook will be disabled with a message to turn it in if it is found.
The student will be issued a different Chromebook.
A Student Reports Their Chromebook was Stolen
A Student Reports Their Chromebook was Stolen
Have student go to the Textbook Manager (high school), Media Director (middle school), or Tech Spec (elementary) to report their Chromebook has been stolen.
The student's Chromebook will be disabled with a message to turn it in if it is found.
The student will be issued a different Chromebook.
The student also needs to file a police report with the building SRO.
A Teacher Loses their Chromebook Charger
A Teacher Loses their Chromebook Charger
If a teacher loses their Chromebook charger, either the individual teacher or their school site must purchase a new one as a replacement.
Chargers must be replaced with the exact brand charger that the Chromebook came with. No generic chargers.
Requesting Google Extensions or Google Workspace Settings
Requesting Google Extensions or Google Workspace Settings
Extension or Google Workspace Setting Request: If you would like to use a specific, educational Chrome Extension or Google Workspace setting, check the EPS list of extensions that are currently open to staff & students. If the one you want to use is not there, submit a Technology Help Desk work order. Be sure to include:
who needs access: staff, student (ES, MS or HS) or both
AND
explain the educational purpose of the tool.
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