For China Travel visa information:
Official policies: Visit China MFA website for latest entry rules.
DiDi tip: Ping wwuyaliang_v (China), jingyou (China), or alayane.paiva_v (LATAM) on D-Chat — or email visaoffice@didiglobal.com for curated guides and the latest travel policy!
Latest International Business Travel Insurance Policy for IBG – your safety net for work trips abroad. Here’s what you need to know:
What’s Covered During the Business Trip?
✅ Medical emergencies: Hospitalization, treatment, and emergency evacuation for sudden illness/injury.
✅ Trip interruption: Reimbursement for non-refundable costs if your trip is canceled or interrupted due to unforeseen changes.
✅ Personal property: Offer some coverage for lost/stolen/damaged belongings (e.g., clothing, electronics).
✅ Travel delays: Compensation for additional expenses such as of meals & accommodation due to flight/transportation delays.
Key Points to Remember!
Pre-Trip Registration: Please complete the form before your trip to guarantee smooth support.
Automatic Coverage: You're automatically covered from the start of your business trip!
Claims Made Easy: Submit claims by logging into iPortal and sending your request and all supporting documents (original receipts and medical reports) to the EHSS team. Alternatively, you can submit your claim through DiSOC (DiDi Safety & Security Operations Center) here.
Need Help?
• 24/7 DiSOC Hotline: Call +55 11 94557 4524 for emergencies & claims.
• Policy details are here.
• Policy consultation: Catherinetian@didiglobal.com
This international business travel manual has been compiled by IBG Admin & HR & Safety. The relevant policies and guidelines for reference are outlined below:
If you need any assistance, don’t hesitate to reach out at ibgtravelsupport@didiglobal.com or find us on D-chat IBG Travel Support. Our team is always ready to help with any questions you might have!