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Technology Technical Support
Technology Technical Support
If you or a student need technical assistance: Fill out a help ticket. You can also call 972-925-5630.
If you or a student need technical assistance: Fill out a help ticket. You can also call 972-925-5630.
Our Campus-Based Technician is Yi-yen Ten. He, or an associate, will address the technical issue once the ticket has been entered.
Technology Inventory
Technology Inventory
If you or a student needs technology for temporary use (while waiting for a technical repair) or for instructional use: email Alicia Grijalva (alimurphy@dallasisd.org).
If you or a student needs technology for temporary use (while waiting for a technical repair) or for instructional use: email Alicia Grijalva (alimurphy@dallasisd.org).
Loretta Anderson and Alicia Grijalva handle campus technology inventory such as issuing technology to students and teachers.
Students who forget their device at home may temporarily borrow a computer. After the second time, the issue is considered a chronic problem and will need to be addressed at the classroom-level instead (i.e. requiring the device to remain in school, providing offline work, contacting home).
If you have a new student in need of a device: email Alicia Grijalva. Provide the name and ID number of the student.
If you have a new student in need of a device: email Alicia Grijalva. Provide the name and ID number of the student.
If a student loses their charger: email Alicia Grijalva to request a replacement. Provide the name and ID number of the student.
If a student loses their charger: email Alicia Grijalva to request a replacement. Provide the name and ID number of the student.
Dallas ISD policy states students may receive one free charger replacement for lost chargers, if needed.
Instructional Technology RESOURCES
Instructional Technology RESOURCES
Technology Endorsements
Technology Endorsements
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