Service Now is a self-service ticketing system that allows CPS district staff to submit requests through a formal ticketing system which allows for tracking and responding to requests in an organized and streamlined fashion. Many tasks that are requested of clerks will require a SNOW ticket submission. Please see below for some information and links to frequently accessed SNOW tickets.

Use the self-service ticketing system if you have any service/item requests or issues. You can use this system to submit a ticket for many services.

For example, use it to:

• Modify a KC page/CPS website or create a new page

• Report a conference room equipment issue or printer malfunction

• Request data

• Report issues with server or databases

• Report dashboard problems

• Add or modify a dashboard metric

• Report wireless Internet problems

• Submit requests on Aspen

• Transfer Google Drive ownership

SNOW Ticket [EXAMPLE]