Empathetic communication is the process of trying to understand where someone is coming from while engaging in conversation with them. This means we approach communication by trying to place our mind and emotions on the same level. Empathetic communication makes people feel valued and helps build stronger connections.
Try saying to people: "I understand what that's like, I know you're struggling and I'm here with you" or "I've never been through that experience, but you are perfectly justified to feel this way."
Using "I Statements" is a great way to talk with people while understanding their position. Instead of saying "you never hang out with me," try saying "I feel sad when we are not able to be together." These statements provide comfort to people and let them know where your emotion is. It's also a great idea to express very clearly how you feel to other people. As our own best advocate, it is important to let other people know exactly where we are emotionally. We can make our own biggest difference in every day life by engaging in these types of empathetic communication.
One of the most important pieces of being empathetic is considering the lived experiences of other people. We do not always know what others have been through, so treat them with compassion. People belong to different racial, ethnic, religious, and economic groups. These characteristics inform their life and create a foundation we need to be aware of. Try never to assume someone's background or experience, but instead ask them about their life. Bring other people into the conversation and get to know who they are to truly practice empathy.
We based all of our Empathetic Communication tools on resources provided by Masters in Communications. You can access the page directly by clicking here.