Order Request Process

Priority for Ordering:

Scholars are required to have and use current, relevant, and board approved curriculum for all core courses (ELA, math, science, social studies, or any other course listed on the Master Agreement) they are taking.

This can be purchased in the beginning of the school year, or when the scholar enrolls, or, if it is verified that the scholar is already in possession of current, relevant, and board approved curriculum that meets the scholars learning needs, (e.g., sibling previously used curriculum), then it may not need to be purchased again through Compass.

The curriculum must be documented in OPS (done automatically if purchased through Compass) or documented in School Pathways by the ST. Curriculum over five years old (relevance) must be approved by the ST w/guidance from the curriculum manager.
Scholars are required to have the supplies and materials needed to meet core course objectives and learning needs.
When the two above requirements are met, orders for activities can be placed (e.g., services).
Orders for extracurricular activities will not be placed if the core curriculum is not sufficient for the scholar’s needs.

Mailing/Shipping Address:

Materials are shipped directly to the scholar’s mailing address listed in OPS, which is based on the proof of residency on file with the school.

If your address has changed, you must submit a Change of Contact Form and wait until the new address is updated in School Pathways & OPS. Once the update is complete, you may create and submit a materials order request to your ST.

LC CALENDAR (ORDERING DEADLINES)

IMPORTANT ORDERING DATES – Materials (EMR)

First Semester

- - July 27: Materials (EMR) Ordering: (for returning CCS families) - open for orders (Amazon Storefront Excluded)
  - August 3: Amazon Storefront - open for orders
  - December 4: All EMR/Amazon Storefront - deadine for orders (Winter Break)

Second Semester

January 4, 2027: All EMR/Amazon Storefront - open for orders
March 15, 2027: Amazon Storefront - deadline for orders (Spring Break)
April 5, 2027: Amazon Storefront - open for orders
April 30, 2027: All EMR/Amazon Storefront - Final deadline for orders

IMPORTANT ORDERING DATES – Service Orders (VCI)

First Semester

July 27: OPS opens for Service Orders
November 12: December POs due (prorated due to winter break)
December 11: January VCI POs due

Second Semester

May 12, 2027 (Wednesday): Final deadline for VCI POs

Educational Support Resources (ESR)

Educational Support Resources (ESR) are not the property of the scholar.
ESR must be used solely to support the educational needs of each scholar during the school year.
Once the order request deadline has passed, ESR cannot be exchanged or replaced for items that are:
- - Out of stock
  - Canceled by the provider
  - Not approved

Important Notes

All items must align with the scholar’s MA.
Please work with your ST to ensure all items align to the scholar’s grade level and educational needs and support MA goals.
Faith-based materials may not be purchased using Educational Support Resources.

Ordering Materials

All material requests must be submitted through OPS. How to Order Materials in OPS
Requests must include:
- - Item number
  - Item title/description
  - Item URL
  - Cost

Additional Information

Incorrect or unwanted materials requested by the parent and ordered by the ST are non-returnable.
If an item is unavailable or back-ordered, the order will be canceled and may be resubmitted at a later time.
If ordering materials for multiple siblings from the same provider, a separate Materials Order Request form is required for each scholar.

Material orders between siblings cannot be combined to reduce shipping costs.

Prices listed on provider websites are subject to change.

See FAQs for more information.

Ordering services

All service requests must be submitted through OPS and must be submitted 10 days prior to the first day of the class. How to Order Services in OPS
Requests must include:
- - Description
  - Month(s) of services
  - Cost

Additional Information

Follow the instructions as noted in the vendor's RED notes

See FAQs for more information.

AMazon Storefront

Job Aid for Learning Coaches (This document is also located in your OPS account under "Documents")

Please Note: Amazon orders are limited to 20 items per order.

To support a smoother experience with OPS and other Compass-related activities, Learning Coaches should create separate Chrome profiles for each scholar. This allows each scholar to work within their own profile, keeping accounts and progress organized.
Before switching between scholars, make sure each profile has already been created and set up with the correct Compass Google account. Once profiles are in place, Learning Coaches can easily toggle between them when accessing OPS or completing school tasks.
For those using a Compass Chromebook, scholars simply need to log into their own Compass Google account before launching OPS. If Learning Coaches need help setting this up, they can contact the Compass Helpdesk at: helpdesk@compasscharters.org

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