SMS Messaging

SMS messages are charged as follows:

• • Australian Customers

    • • AUD$0.078 per message (capped at 160 standard characters), excluding GST

  • Irish Customers

    • • EUR$0.044 per message (capped at 160 standard characters), excluding VAT

  • International Customers

    • • USD$0.10 per message (capped at 160 standard characters)

Where possible, we will try to provide you with estimates of SMS costs ahead of transmission (eg Bulk Message notifications). Automatically triggered messages, however, are unable to be estimated ahead of transmission.

Our portals provide you with access to all logs of messages sent along with the time and date.

SMS Packs are typically optional modules within our portals, however, some core modules require SMS messaging for user validation and password recovery. For security and verification purposes, SMS Messages may be used to verify a user's identity, two-factor authentication and/or password recovery services. No module costs apply for these features, however, messages are billed on a usage basis.

SMS Messages sent for security or verification purposes are mandatory and cannot be disabled.

SMS Messages sent from Compass Kiosks for visitor management are enabled by default, but these can be disabled by our support team upon request by email support@compass.education.

The Customer must not use the Services, nor permit the Services to be used:

• 1. for sending any communication or Message which:

     1. 1. is defamatory, abusive or of a vulgar, obscene or menacing nature;

        2. is false, inaccurate, misleading or unlawful;

        3. is invasive of a person’s privacy;

        4. is hateful or racially, ethnically, or otherwise objectionable; or

        5. Compass determines to be otherwise offensive or inappropriate;

  2. for the persistent sending of Messages without a reasonable cause or for the purpose of causing annoyance, inconvenience or distress to any person;

  3. in a way that contravenes:

• • • 1. any applicable Law (including Privacy Laws) or industry code or practice; or

      2. any other rules or guidelines posted on the Website or otherwise notified to the Customer by Compass from time to time;

• 4. in any way that may have a detrimental effect on the goodwill or good standing of Compass or any Supplier;

  5. in a way that may expose Compass or any Supplier to the risk of any legal or administrative action including prosecution under any Laws;

  6. to transmit any communication or Messages that may harm a minor in any way;

  7. to send unsolicited electronic commercial messages where the recipient has not consented to receive such messages;

  8. to interfere with or disrupt Compass' business, or the services, hardware, software or networks of any Supplier;

  9. in a way that would infringe any person’s Intellectual Property Rights or other rights; or

  10. in any other way that contravenes the requirements of any Supplier as notified to the Customer from time to time