User Need Statement:
Quentin needs a means to increase safety and redundancy when sport climbing.
User Background:
Has been climbing for 11 years.
Primarily does bouldering and sport climbing.
Participated in sport climbing competitions when he was younger.
Has had several big falls, which lead him to transition to mostly bouldering.
User Pain Points:
The fear of clipping into an anchor that is in a difficult position. If there is not a solid hold, or the anchor is difficult to reach, there is a chance of falling.
Anchors on some routes are poor, and do not seem reliable.
When bouldering, placing pads can be difficult on uneven terrain.
Insights:
Quentin emphasized the potential for falling while clipping into a new anchor since you need to take one hand off the wall.
The fact that a bail 'biner is a single point of failure was a concern. A system with redundancy would be preferable.