Tech Help: INTERNET

Here are some tips for common Internet problems!

My internet is running really slow.

-Try turning off the internet on any devices you're not using for school work. If slowness persists, try restarting your modem and/or router. Unplug them & leave unplugged for 15 seconds or more, then plug back in. Use this site to check your speed & get in touch with your service provider if it's lower than expected.

I'm having trouble setting up a hotspot.

-Consult the manual for your device online or reach out to the Help Desk with your device make/model for assistance.

I need to buy internet service.

-Cox’s Internet Essential 50 plan (https://www.cox.com/aboutus/policies/speeds-and-data-plans.html) is $39.99 per month is their best budget offering.

AT&T also has a 100 Mbps plan for $39.99, but it’s not available in as many areas (https://www.attsavings.com/lp/fiber).

Other plans:

Cox Connect2Complete plan: http://www.connect2compete.org/cox

Access from AT&T: https://www.att.com/internet/access/

Need to talk to a person? Ask for tech help here!