Tech Help: ChromebookS

It's frozen!

Try restarting - Hold the power button (top, right corner) for 10 sections and then let go.

I can't sign in!

Make sure you Chromebook is connected to WiFi.

Make sure you're using your school email address. It should be your firstname.lastname@schoolname.org The school names are:
sciacademy.org | carvercollegiate.org | collegiatebatonrouge.org |livingstoncollegiate.org | rosenwaldcollegate.org

It won't turn on!

Grab your charger and try plugging it in.
(There's a little light that will turn on right by the plug on the Chromebook when it's charging).

It won't connect to the internet!

Check to see if you're on the right WiFi network.

Double check that you've entered the right WiFi password.

Try restarting - Hold the power button (top, right corner) for 10 sections and then let go.

More internet tips are here.

My webcam isn't working!

Try restarting - Hold the power button (top, right corner) for 10 sections and then let go.

My sound isn't working!

Try turning up the volume.

If you're using headphones make sure they're connected plugged in or connected via bluetooth. (You can also unplug them and see if the sound works without them or try another set of headphones).

Try restarting it - Hold the power button (top, right corner) for 10 sections and then let go.

The screen flipped sideways?

Press CTRL, SHIFT, and Refresh Keys
(Refresh = Curving arrow by the 3 & 4 keys)

Repeat this until the screen is facing the right way.

Uh oh... the keyboard/screen/touchpad is cracked/broken/smashed.

Fill out the tech help form.

Someone from your school will contact you!