There are two types of independent contractor:

1. Full time

2. Part time

Full-time contractors work for a minimum of 40 hours per week, along with benefits such as paid time off (PTO), paid US holidays, health care coverage, and 13th month pay. 

On the other hand, part-time contractors render 20 hours per week, along with benefits such as paid time off (PTO), paid US holidays, and emergency health care coverage.

Full-time/part-time VAs' attendance is determined via End of Day reports, which they are expected to accomplish at the end of the shift.

Should there be any emergency that would result into an absence/tardiness, the VA must notify their client and the VA Success Manager immediately. This absence can be filed as a paid or unpaid time off. 

Slack is our main communication channel. Please ensure that your notifications are always on. Watch this video to learn more.

Any concerns regarding the client/will affect the client must be raised via the group Slack channel (e.g. #va-[client name]-[your name]). 

Inquiries on benefits and other things Coconut VA-related, please chat Kath. 

Lastly, we encourage speaking in Filipino in the #community channel.

As part of our operations, we need to obtain and process information. This information includes any offline or online data that makes a person identifiable such as names, addresses, usernames and passwords, digital footprints, photographs, social security numbers, financial data etc.

Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply.

Our data will be:

• Accurate and kept up-to-date

• Collected fairly and for lawful purposes only

• Processed by the company within its legal and moral boundaries

• Protected against any unauthorized or illegal access by internal or external parties

Our data will not be:

• Communicated informally

• Stored for more than a specified amount of time

• Distributed to any party other than the ones agreed upon by the data's owner (exempting legitimate requests from law enforcement authorities)

In addition to ways of handling the data the company has direct obligations towards people to whom the data belongs. Specifically we must:

• Let people know which of their data is collected

• Inform people about how we'll process their data

• Inform people about who has access to their information

• Have provisions in cases of lost, corrupted or compromised data

• Allow people to request that we modify, erase, reduce or correct data contained in our databases

Contractors shall be paid according to the hourly rate stipulated in the Independent Contractor Form, or with the additional hourly stipend from client, multiplied by the number of hours rendered. 

Payments will be made through Wise with your nominated Philippine bank account on a biweekly basis (every 15th and the last day of the month).  Allow 24-hour turnaround time for the transfer to be completed.

The deadline of the submission of independent contractor invoice is every 14th and the day before the last day of the month. Late invoices will be included in the next payout. 

Read more here.

Read more here.

Read more here.

Read more here.

The stipulation in the Independent Contractor Agreement as follows:

a. Term. This Agreement shall continue for the duration of the Term, unless terminated earlier pursuant to the paragraphs of this section. After the Term expires, this Agreement shall be automatically renewed and the Term extended upon the execution by both Company and Contractor of an additional Statement of Work that states that it will be governed by this Agreement, and the renewed Term shall continue for the duration of any such Statement of Work.

b. Termination Without Cause. Company may terminate this Agreement with or without cause, at any time upon 15 days’ prior written notice to Contractor. Contractor may terminate this Agreement without cause, at any time when no Services remain to be performed under any outstanding Statements of Work, upon 30 days’ prior written notice to Company.

c. Termination for Cause. Either party may terminate this Agreement immediately in the event the other party has materially breached the Agreement and failed to cure such breach within 15 days after notice of such breach by the non-breaching party is given.

d. Payment Upon Termination. Upon termination of this Agreement or any Statement of Work for any reason, Contractor will be paid Consideration solely