FAQ's

Direct deposit can take two to three pay periods before it goes through. You will know that your direct deposit has been processed when, on payday, you receive an email with your paystub. Once this occurs, you will no longer have paychecks to pick up in the office. You can print a new direct deposit form or request one from the Administrative Assistant.

If you change bank accounts, you must submit a new direct deposit form. Please do not close your original bank account until your new direct deposit form has been processed. You can request a new direct deposit form from the Administrative Assistant.

If you have any questions about your paycheck, including the hours that were recorded or your hourly wage, please contact our Executive Director of Operations.

If you are injured at work, we will file a claim through worker's comp and your medical expenses may be covered. Please let a leader know immediately following any accident so we can file that claim as quickly as possible. If you need to be taken to the emergency room, we will take refer you to Desert Valley Hospital or call 911. Please report accidents even if you don't think you need immediate medical attention, as medical attention may be needed further down the road. 

If you feel that any act of discrimination or unfair treatment has taken place, please let a director know immediately. We take any form of discrimination very seriously and will respond accordingly. See the team member handbook for our discrimination policies. 

Check out our growth tab to learn about the process to becoming a leader!

To change contact information, please fill out the Team Member Information Update Form. 

Please see our call out policy.

If you are interested in continuing your training, please mention your interest to the leaders that you work with regularly. This is the quickest way to learn a new position or gain more experience in an area. You could also mention your interest in gaining more experience in an area to Training Director.

You will get to take the "In Training" sticker off of your nametag when you have completed your 60 days of training as a new hire. During your 60 day review your department Director will remove the label once they determine that you are ready to move forward.