All sessions will be held at The Downtown Denver Sheraton Hotel in one of two ballroom. See location and schedule detail below!
*Dress Code: Business Casual
Hosted in the Main Ballroom
8:00 am- 9:00 am | Breakfast Main Ballroom
9:00 am- 9:15 am | Intro to breakout sessions
9:15 am - 10:05 am | Session 1: How to use Performance Goals and Scoring Metrics along with creativity in the workplace Hosted by Brent Ross, Erika Anderson, and Bri Peterson
10:05 am - 10:15 am | Break
10:15 am - 11:05 am | Session 2: Elevate your career with AI Hosted by Neal Toddy, Chris Kaschmitter, and Kelly Goolsby
11:05 am- 11:55 am | Session 3: EQ Essentials: Agency & Self-Awareness in the Age of AI Hosted by Chris Wolf + Carynes Gitler
12:00 pm- 1:00 pm | Lunch Hosted in the South Towers Pre-function space
*Dress Code: Business Casual
Hosted in the Windows Ballroom
8:00 am- 9:00 am | Breakfast Main Ballroom
9:00 am- 9:15 am | Intro to breakout sessions
9:15 am - 10:05 am | Session 1: Creating + Upholding a Best in Class Customer Experience Hosted by Kevin Sealey
10:05 am - 10:15 am | Break
10:15 am - 11:05 am | Session 2: Tips + Tricks from Support Departments Hosted by Michelle Cook
11:05 am- 11:55 am | Session 3: Things Every CM Should Know How to Fix Hosted by Eli Routh
12:00 pm- 1:00 pm | Lunch Hosted in the South Towers Pre-function space
Tower Court C
Tower Court B