We want your first routes to be successful and not stressful. Always look for an ops team member in a dark blue vest for any questions and concerns. They are some of our best drivers and will be standing by your entire route to help you troubleshoot. You can reach them on Slack via the #contact-ops channel
For more info on how to communicate on the road - click here.
REMINDER: Diesel Fuel ONLY in the Blue Mercedes Sprinters and NEVER park on an unpaved surface. Use your flashers and double park in a safe manner.
o Log Into Mentor (on Rabbit)
o Clock in on ADP (Your phone or Rabbit as back-up)
o Open Slack and verify you have access to the Daily Chat (your phone)
o Log into Flex App (Rabbit)
o Scan to Verify all Totes and Overflow
o Resolve Issues with Problem Solver (as needed, missing packages etc.)
o Slack app Logged in and Active
o Flex Logged in and Active
o Mentor Logged in and Active
o Clock Out for Lunch (set alarm)
o Clock Back in from Lunch (set timer)
o Gather all Equipment
Make sure your equipment bag has:
--Rabbit (please log off of everything)
--Gas Card
--Battery Pack
--Cig adapter
-- USB cable
--Pen
Lost gas cards are $50
o Roll up windows, flashers/all lights off, and lock and VERIFY all doors
o Sign the Paper Timesheet
o Log out of Mentor and do POST-TRIP
o Clock out of ADP
o Return Equipment bag and KEYS
Always Contact Ops with any issues/questions
Remember: You Must get the “RTH” clearance from ops before heading back
Box Ninjas "RTH" Process
o Workplace and Workplace Chat apps (Mandatory for employment)
o Amazon Flex App (You will use this as a backup only)
o Mentor DSP App (You will use this as a backup only)
o ADP App – highly recommended although a copy is on every rabbit