What is matting?
Matting is a condition with your pet's fur that is caused by tangles and knots.
Why we care about mats?
Mats rest tightly on your pet's skin. This often hides pre-existing health conditions Shaving your pet can cause or reveal injures such as inflammation, infections, restricted movement and blood circulation problems etc.
Mats that are on your pets' ears can restrict blood flow that can cause hematomas. Removing these mats can cause sudden rush of blood flow to the ears. Bleeding can occur at the tips of the ears.
Why do mats have to be removed with clippers?
Mats that are removed with clippers are the safest option for your fur babies. Brushing out the mats can be painful and cutting them out with scissors are normally avoided because it can cause potential damage and cuts to the skin.
We care about your pet's safety and wellbeing; we want to assure you that every effort will be made to make your pets visit as safe and comfortable as possible if your pet is severely matted or tangled. They are at greater risk of injury, stress and trauma. All precautions will be taken; however, problems can arise during or after the grooming. Any medical expenses will be covered by the pet's owner.