Once you submit your request, keep an eye out for these two critical emails:

• Immediate Confirmation: You will receive an email from do_not_reply@austincc.edu with the subject "Session Appointment Confirmation." This contains your session details and timeline.

• The Meeting Link: By 11:59 PM the day before your appointment, you will receive an invitation from Class with the subject "You've been invited to join a class!"

Note: If you do not have this link by the morning of your appointment, contact us immediately. Late arrivals will not be admitted.

Here are some tips for a successful testing session!

To ensure a smooth session, please complete these steps before your start time

Computer & Internet

• Use Chrome: Only use the Google Chrome browser. Make sure it is updated.

• Check Your Wi-Fi: Use a strong internet connection. Do not use a phone hotspot—it will likely cause a connection error.

• Mac Users: You must change your screen share settings before the meeting.

• Stay Powered: Plug in your laptop charger. You cannot leave the room to get it once the test starts.

• Test Everything: Visit a practice session to make sure your camera and mic work.

Getting Ready to Test

• Find Your Exam: Log into Blackboard and have your exam page ready before you join.

• Close Everything Else: Close all apps and other tabs. You should only have 3 tabs open: Gmail, Class, and Blackboard.

• Screen Share: You must share your entire screen with the proctor. If you can't, you will have to reschedule.

• Materials: Have your ID and any allowed notes or scratch paper ready on your desk.

Important Rules

• No Breaks: You cannot leave your seat once the test begins. If you leave, you must submit your test and email your teacher.

• Don't Be Late: If you are late, the proctor will not let you in.

• Plan Ahead: Try to book your appointment 3 days before your deadline. This gives you time to fix any tech problems.

Before you cancel, please review the following information and reschedule your current appointment.

• Check your exam’s deadline. We cannot accommodate same-day or next-day appointments.

  • Please contact your professor for guidance if your exam is due before an appointment is available to you.

• Once an appointment has been canceled, it immediately gets released so other students can reserve it, and you cannot get it back.

How to cancel:

1. Go to the ACC Session Scheduling page.

2. Click the View/Cancel Appointments button.

3. Find your appointment and select Cancel.

4. Once you have canceled it, you can submit another appointment request if needed. You will only see available appointments. 

5. If you don't see any, no appointments are available before your professor's deadline. 

To reschedule your appointment, you will need to submit another appointment request. The appointments are on a first-come, first-served basis. The system resets overnight, so if you missed your appointment or experienced technical difficulties you will need to wait till the next day to reschedule.  

We cannot accommodate same-day or next-day appointments. Please contact your professor for guidance if your exam is due before testing sessions are available to you.

Go to the ACC Session Scheduling page to schedule an appointment. You will only see available appointments. If you don't see any, no appointments are available before your professor's deadline. 

When you submit your appointment request, you will be sent an email from Session Creator do_not_reply@austincc.edu with "Session Appointment Confirmation" in the subject line. 

This email contains information about your upcoming testing session, including when you can expect to receive the link to your appointment session. Please review that email and let us know if you have further questions.

The day before the appointment (by 11:59 PM), you will receive an invitation from Class with "You've been invited to join a class!" in the subject line. This email will contain the link to the testing session. Please contact us on the morning of the appointment if you do not have the link.