My strength is resilience from negative thoughts and mental blocks. In my work or my life, I get anxious when I fail or hit a wall but I can distract myself and step out of that negativity and relook each day like it was new. This helps me in my work a lot because I can look at the research from a new perspective and can objectively step up insights from Grade 1 to Grade 100 even though I am questioning and negating some of my ideas.
From my days in advertising back in India as a creative head to this day as a user experience designer/researcher listening and collaborating motivates me like nothing else. I was recently called back to join a company I worked with in 2011 because “we couldn’t find the glue to bring the campaigns and people together after you”. I promise that was an ego boost but truly a testament when I broke this news to the colleagues, I managed they all said they would rejoin the organization if I moved back to India and head that firm. My motivation comes from an environment where people want to collaborate because we are doing something magical.
I am motivated to find fairness, justice, and earnestness in any work that I do. If 1 year of sabbatical in 2023 to build mud homes or vertical farms in hydroponics for an urban center doesn’t speak for that then you should see a list of things I do for passion. I have grown my food in Napa Valley, I have revived an LGBTQIA POC group from 10 active members to 500 in Boston and I have built products in healthcare, wellness, pain, insurance, and small business cases where even after the MVP research trial the users refuse to delete from their phones. "When I find insights that seamlessly weave into my users’ lives because I have spent the time and energy in truly listening to them then I sleep well".
I am a UX Researcher with 11 years of product and usability testing experience helping businesses connect with their users’ voices by telling a story they have not heard. I am a great storyteller when it comes to collaborating with internal stakeholders or engaging with users as my values are to immerse myself in their lives feel their pains and be their advocate. My colleagues will concur that be it a business brief or a user insight I dig deep and push everyone deeper to truly join the dots into a great idea.
UX research for test and early concepts click here
Ux wireframes and low-fidelity design click here
UX design process click here
Foundation of digital marketing click here
Accessibility and inclusion design click here